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Q143028: Encarta Notemarks: Err Msg or Problems Saving Notemark

Article: Q143028
Product(s): Microsoft Home Kids Products
Version(s): 1994 edition,1995 edition; WINDOWS:
Operating System(s): 
Keyword(s): 
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 96 Encyclopedia for Windows 
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SYMPTOMS
========

When you attempt to create a new Notemark, or add to an existing Notemark in
Encarta, some of the following behavior occurs:

- The Notemark text may not be saved

- Peculiar text characters appear

- You receive one of the following error messages:

  Not enough disk space to save note.

  -or-

  An error has occurred in your program. To keep working anyway, click Ignore
  and save your work in a new file. To quit this program, click Close. You will
  lose information you entered since your last Save.

CAUSE
=====

You may have a corrupt Encarta.ann file, or the file is set to read- only.

RESOLUTION
==========

Check the file properties to make sure the read-only attribute is not set, or
delete the corresponding Encarta.ann file. When you restart Encarta, the program
automatically recreates the file.

  Product        File Name
  -------        ---------

  Encarta 1994   Encarta.ann
  Encarta 1995   Encart95.ann
  Encarta 1996   Encart96.ann

MORE INFORMATION
================

If you delete the respective .ann file, all previously saved Notemarks are
removed.

Additional query words: 1995 multi media multimedia multi-media mmtitles kbmm 1996

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1996 kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac
Version           : :1994 edition,1995 edition; WINDOWS:

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