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Q143015: PPT7: Text Printed Incorrectly on HP DeskJet 500

Article: Q143015
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kbprint kbdta kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
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SYMPTOMS
========

When you print a PowerPoint presentation to a Hewlett-Packard (HP) DeskJet 500
printer, the text on your slides may be printed as squares or symbols, or it may
not be printed at all.


CAUSE
=====

This can be caused by PowerPoint failing to recognize the HP DeskJet 500 printer
when it is set as the default printer in Windows 95.

RESOLUTION
==========

If you print your presentation again, the text should be printed correctly
because the second time you print the presentation, PowerPoint will recognize
the printer and will adjust the HP DeskJet 500 printer settings.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

For additional information, pleae see the following article in the Microsoft
Knowledge Base:

  Q139304 PPT: Unexpected Font Substitution Caused by Certain Printer Drivers

Additional query words: 7.00 garbage font true type driver junk

======================================================================
Keywords          : kbprint kbdta kbPrinting 
Technology        : kbPowerPtSearch kbPowerPt95 kbZNotKeyword2 kbPowerPt95Search
Version           : WINDOWS:7.0
Hardware          : x86
Issue type        : kbprb

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