Q142947: Problems Reinstalling Microsoft Exchange Information Service
Article: Q142947
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kbenv kbtool win95
Last Modified: 13-JUN-2001
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The information in this article applies to:
- Microsoft Windows 95
- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5
- Microsoft Plus! for Windows 95
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SYMPTOMS
========
If you remove an information service in Microsoft Exchange or Microsoft Windows
Messaging and then try to reinstall it, the information service may not appear
when you click Services on the Tools menu and then click Add.
CAUSE
=====
This behavior can occur if a dynamic-link library file (DLL) associated with the
information service is missing.
RESOLUTION
==========
To resolve this issue, use one of the following methods:
- If you want to reinstall the Personal Folders, Personal Address Book,
Microsoft Fax, Microsoft Mail, The Microsoft Network Online Service, or
Internet Mail information service, extract each of the missing files from
your original Windows 95 or Plus! for Windows 95 disks or CD-ROM to your
Windows\System folder. For information about using the Extract tool, type
"extract" at a command prompt, or see the following article in the Microsoft
Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files
For a listing of files associated with each information service, please see
the "More Information" section of this article. NOTE: If you have installed
Internet Explorer version 4.0 or 4.01, you should extract the Awfxcg32.dll
file from the Ie4_2.cab cabinet file or reinstall Internet Explorer. For
additional information about this issue, please see the following article in
the Microsoft Knowledge Base:
Q174887 Error Message: Exchng32 Caused an Invalid Page Fault...
- If you want to reinstall the CompuServe Mail information service,
double-click the Setup.exe file in the Drivers\Other\Exchange\Compusrv folder
on the Windows 95 CD-ROM.
MORE INFORMATION
================
The following tables list the DLLs associated with each information service:
Windows 95
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Personal Folders and Personal Address Book:
File name Location
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Mspst32.dll Win95_06.cab on Windows 95 CD-ROM or disk 6
Microsoft Fax:
File name Location
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Awcl1_32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Awdevl32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfaxp32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxab32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Awfxcg32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Awrndr32.dll Win95_05.cab on Windows 95 CD-ROM or disk 5
Microsoft Mail:
File name Location
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Msfs32.dll Win95_06.cab on Windows 95 CD-ROM or Win95_07.cab on
disk 7
The Microsoft Network Online Service:
File name Location
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Mosabp32.dll Win95_07.cab on Windows 95 CD-ROM or disk 7
Moscfg32.dll Win95_07.cab on Windows 95 CD-ROM or disk 7
Mosrxp32.dll Win95_07.cab on Windows 95 CD-ROM or disk 7
Internet Mail:
File name Location
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Minet32.dll Plus_7.cab on Microsoft Plus! CD-ROM or Plus_6.cab
on disk 6
CompuServe Mail:
File name Location
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Csmapa32.dll Drivers\Other\Exchange\Compusrv folder on Windows 95
CD-ROM
Csmapx32.dll Drivers\Other\Exchange\Compusrv folder on Windows 95
CD-ROM
Windows 95 OEM Service Release 2, 2.1, 2.5
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Personal Folders and Personal Address Book:
File name Location
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Mspst32.dll Win95_09.cab
Microsoft Fax:
File name Location
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Awcl1_32.dll Win95_06.cab
Awdevl32.dll Win95_06.cab
Awfaxp32.dll Win95_06.cab
Awfxab32.dll Win95_06.cab
Awfxcg32.dll Win95_06.cab
Awrndr32.dll Win95_07.cab
Microsoft Mail:
File name Location
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Msfs32.dll Win95_10.cab
The Microsoft Network Online Service:
File name Location
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Mosabp32.dll Win95_10.cab
Moscfg32.dll Win95_10.cab
Mosrxp32.dll Win95_10.cab
Internet Mail:
File name Location
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Minet32.dll Plus_19.cab
Notes
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- You cannot extract the Csmapa32.dll and Csmapx32.dll files from the CD-ROM.
To reinstall the CompuServe Mail information service, run Setup.exe in the
Drivers\Other\Exchange\Compusrv folder on the Windows 95 CD-ROM.
- The CompuServe Mail information service is included in the CD-ROM version of
Windows 95, but not in the floppy disk version. To use the CompuServe Mail
information service, you must have the CD-ROM version of Windows 95.
Additional query words:
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Keywords : kbenv kbtool win95
Technology : kbWin95search kbGamesSearch kbPlusSearch kbOPKSearch kbWin95 kbWin95OPKOSR25 kbWin95OPKOSR210 kbPlus95
Version : WINDOWS:95
Issue type : kbprb
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