KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q142803: Locking Error or Computer Hangs Accessing Network Database Files

Article: Q142803
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): kberrmsg msnets win95
Last Modified: 15-MAR-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

A program that accesses a database on a Windows 95 or Microsoft Windows NT
server (or other SMB server) may exhibit the following behavior:

- The program appears to stop responding (hang).

- The program returns an error message stating that it was unable to lock a
  data file.

CAUSE
=====

These problems can occur if two programs are running on the same computer and
they both attempt to access the same database. The problems occur because the
network redirector routine used for unlocking the file and holding a new pending
lock does not work correctly in a multithreaded environment.

RESOLUTION
==========

This issue is resolved by the following updated file for Windows 95:

  Vredir.vxd version 4.00.954 (10/10/95) and later.

To install this update, follow these steps:

1. Download the Vrdrupd.exe file from the online service listed below to an
  empty folder.

2. In My Computer or Windows Explorer, double-click the Vrdrupd.exe file you
  downloaded in step 1.

3. Follow the instructions on the screen.

The following file(s) are available for download from the Microsoft Software
Library:

  ftp://ftp.microsoft.com/softlib/mslfiles/vrdrupd.exe

For more information about downloading files from the Microsoft Software Library,
please see the following article in the Microsoft Knowledge Base:

  Q119591 How to Obtain Microsoft Support Files from Online Services


The following files are installed by Vrdrupd.exe:

  File name     Version    Date/Time        Size     Destination folder
  ---------------------------------------------------------------------
  Vredir.vxd    4.00.1116  6/2/97  11:16a   156,773  Windows\System
  Vnetsup.vxd   4.00.1112  5/30/97 11:12a    17,595  Windows\System


STATUS
======

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION
================

For additional information about issues resolved by updates to this component,
please see the following articles in the Microsoft Knowledge Base:

  Q172594 Cannot Connect to Server with 15 Characters and Period in Name

  Q165402 Windows 95 Update to Encrypt Passwords in Memory

  Q161100 File May Be Truncated When Copied to a Full Network Drive

  Q157114 "Access Denied" Attempting to Run File on LM/X Server

  Q152186 Possible Network Data Corruption If Locking Not Used

  Q148367 Possible Network File Corruption with Redirector Caching

  Q140558 Deleting Files on Samba Servers May Delete Local Files Instead

  Q138249 Updated Vredir.vxd Corrects Errors Running Files on LMX

  Q160807 Cannot Connect to Windows NT Server with Many Shares

  Q150215 Disabling Automatic Network Shortcut Resolution

  Q138014 File May Be Truncated to Zero Bytes When Copied Onto Itself

  Q136834 Error Copying Read-Only Files to Core SMB Server

The following programs are known to exhibit the behavior described in this
article:

- Microsoft Access Replication Manager

- Microsoft Visual Basic for Applications and Microsoft Access front-end
  programs running simultaneously

- Microsoft Access and Transporter processes running simultaneously on a
  Windows 95-based client computer

Additional query words:

======================================================================
Keywords          : kberrmsg msnets win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : :

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.