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Q142729: Distorted Sound with Media Vision 3D or Pro 3D Sound Card

Article: Q142729
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

Sounds played on a Media Vision Premium 3D or Pro 3D sound card may be
distorted.

CAUSE
=====

The Sound Retrieval System (SRS) 3D sound support circuitry has been enabled on
the sound card, but the right and left audio channels are not balanced in Volume
Control.

When the right and left audio channels are not balanced, the SRS 3D sound support
circuitry cannot compensate for the imbalanced audio signal sent to the two
channels, causing distortion.

RESOLUTION
==========

Balance the right and left audio channels for all sound files and sound sources
in Volume Control. To do so, follow these steps:

1. Click the Start button, point to Programs, point to Accessories, point to
  Multimedia, and then click Volume Control.

2. Move all the Balance sliders to the center.

3. On the Options menu, click Exit.


======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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