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Q142678: Cannot Print Envelopes with Envelope Feeder

Article: Q142678
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbprint kbPrinting
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Workstation version 4.0 
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SYMPTOMS
========

When you try to print envelopes to a Hewlett-Packard (HP) 4/4M Plus printer
under Windows NT 4.0 using the 4/4M Plus Post Script drivers that ship with
Windows NT 4.0 and an HP envelope feeder unit, you receive the following error
message:

  ME feed COMM 10.

This means that the printer driver does not see that there is an envelope feeder
attached to the printer. Below is a list of the printer driver versions involved
with this problem:

  Driver Name:    Pscript.dll
  Data file:      Hp4plus6.ppd
  Config file:    Pscrptui.dll
  Driver version: 4.01
  Environment:    Windows NT x86

RESOLUTION
==========

Remove the envelope feeder and feed the envelopes manually.

STATUS
======

Microsoft is researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: Hewlett Packard 4/4M Plus envelope
======================================================================
Keywords          : kbprint kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : 4.0

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