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Q142651: Third-Party Cursor Hangs Cirrus Driver

Article: Q142651
Product(s): Microsoft Windows NT
Version(s): winnt:3.51
Operating System(s): 
Keyword(s): kbdisplay
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

If you are using the Cirrus video driver included with Windows NT and using
monochrome mouse cursors that either exceed 32x32 pixels in size or if you use a
non-standard pixel size, the video screen will stop responding at the console.

CAUSE
=====

The video driver Cirrus.dll included with Windows NT 3.51 does not compensate
for non-standard mouse cursor sizes.

RESOLUTION
==========

Obtain the fix referenced below, under STATUS.

WORKAROUND
==========

Use a standard 32x32 mouse cursor provided with Windows NT.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This
problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For
information on obtaining the Service Pack, query on the following word in the
Microsoft Knowledge Base (without the spaces):

  S E R V P A C K


Additional query words: prodnt screen freezes hangs

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Keywords          : kbdisplay 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : winnt:3.51

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