Q142644: Windows NT 4.0 Readme.wri File (Part 4 of 5)
Article: Q142644
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Workstation version 4.0
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This article contains a copy of the information in the Readme.wri file
included in Windows NT version 4.0. Setup copies this file to the System32
folder.
Multimedia Hardware Notes
-------------------------
INSTALLING JOYSTICK DRIVERS
This release includes support for the Microsoft SideWinder 3D Pro joystick.
To install the joystick
-----------------------
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Multimedia icon.
3. Click the Devices tab. If you do not have administrator privileges, log off
and log back on as an administrator.
4. Click Add.
5. Select Microsoft Sidewinder 3D Pro Joystick and then click OK. The Microsoft
SideWinder Joystick Configuration dialog box is displayed. No changes are
required.
6. Click OK to close the dialog box. You must restart your computer before you
can use your joystick.
To install the joystick driver for any other type of joystick
-------------------------------------------------------------
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Multimedia icon.
3. Click the Devices tab. If you do not have administrator privileges, log off
and log back on as an administrator.
4. Click Add.
5. Select Unlisted or Updated Driver, and then click OK.
6. Insert the Windows NT compact disc into the CD-ROM drive.
7. Type the path to the joystick drivers as follows: <cd rom drive
letter>:\DRVLIB\MULTIMED\JOYSTICK\<platform> where <platform>
is your platform type. For example, type, D:\DRVLIB\MULTIMED\JOYSTICK\X386.
8. Click OK. The joystick configuration dialog box is displayed.
9. Click OK to close the dialog box. You must restart your computer before you
can use your joystick.
The joystick driver is known to be incompatible with, or may be
incompatible with certain versions of, the following hardware:
- NetPower MIPS (or any other machine using the Mozart sound/midi/joyport chip)
- Aztech sound cards.
PLUG AND PLAY SOUND BLASTER SUPPORT
Drivers for Plug and Play Sound Blaster sound cards are included on the
Windows NT compact disc. They can be found in \DRVLIB\AUDIO\SBPNP folder.
Before installing the drivers see, the Readme.txt file in the same
directory. For more information about Plug and Play on Windows NT, see
"Plug and Play ISA Device Installation and PNPISA.SYS" earlier in this
document.
SOUND BLASTER/ATAPI PROBLEMS
ATAPI devices such as CD ROM drives are not supported in this release on
the built-in IDE controller on Sound Blaster Plug and Play adapters.
SOUND BLASTER/SCSI PROBLEMS
Sound Blaster/SCSI cards and PCI SCSI cards may display an
INACCESSIBLE_BOOT_DEVICE blue screen when performing a new installation or
an upgrade. This occurs because the BIOS assigns the PCI SCSI card an
interrupt number that is already in use. If this occurs, physically remove
the sound card before reinstalling, or remove the driver during text mode
portion of setup and then reinstall after the installation or upgrade is
completed.
DISTORTED SOUND USING TOSHIBA LAPTOP WITH INTEGRATED SOUND CARD
Some games (such as Doom95) may have garbled sound on Windows NT version
4.0 when running in full-screen mode on a Toshiba laptop with an integrated
sound card. To solve this problem change your sound card's DMA setting
from DMA 1 to another available channel.
SOUND BLASTER PRO 2 CT1600 USING MOTOROLA POWERSTACK POWERPC
When using an SB Pro2 CT1600 sound card on a Motorola Powerstack PPC the
MIDI synth chip may hiss. This occurs if the CT1345 chip is labeled 91. To
work around the the problem:
1. Click Start, point to Programs, Accessories, Multimedia, and then
double-click Media Player.
2. On the Device menu, click MIDI Sequencer..
3. Play any MIDI file for 15 seconds or longer. Sample files are located in the
Media folder in your %systemroot%\Media directory.
This procedure will need to be performed each time the machine is
restarted.
Determining if your system is capable of utilizing ESS audio support in
WINDOWS NT VERSION 4.0
Many system manufacturers implement ESS audio hardware in their mobile
computer product lines. Some of these manufacturers include:
Digital Equipment Corporation
Gateway
Hewlett-Packard
IBM
Toshiba
Zeos
To determine if your system implements an audio chipset, run the Windows NT
NTHQ tool to analyze your hardware.
To determine if your mobile system has ESS audio functionality available
using Windows NTHQ:
1. Insert the Windows NT compact disc in the CD-ROM drive.
2. From the command prompt, run Makedisk.bat from <compact disc drive
letter>:\Support\HQTool
3. Insert the floppy disk that you created into drive A:
4. Restart the computer.
5. Once the NTHQ tool has analyzed your computer, you can click Other to
determine if your system has ESS audio functionality implemented.
If your computer has this audio functionality implemented, obtain the ESS
driver from the \Drvlib\audio\ess\<platform> where <platform> is Alpha,
I386, Mips, or Ppc.
Application Notes
-----------------
The following sections provide general information about running
applications on Windows NT version 4.0 that were created for MS-DOS,
Windows version 3.1, Windows 95, or Windows NT version 3.x. Windows NT
version 4.0 has excellent support for those applications. If you do
encounter a problem, this section provides some solutions. In addition,
this section lists specific applications that have known problems with
Windows NT version 4.0. The companies have been notified of these problems.
ERROR DIALOGS NAMING "REINITIALIZECRITICALSECTION"
Some applications attempt to replace the URL.DLL file that ships with
Windows NT. If the applications are successful, the replacement .DLL file
may be an older version specific to the Windows 95 operating system. When
any application attempts to initialize the replacement URL.DLL, the
following error dialog will appear:
"The procedure entry point ReinitializeCriticalSection could not be located
in the dynamic link library KERNEL32.dll."
This does not necessarily represent an error in the application you are
launching when the dialog appears. Another unrelated application has most
likely replaced the URL.DLL file. In most cases, you can click OK in the
dialog box and your application will continue as expected.
To reinstall the correct URL.DLL file
-------------------------------------
NOTE: To prevent a file inconsistancy between the SP1 version and the Internet Explorer versions of the Url.dll file, remember to replace the Url.dll file with the Internet Explorer version.
1. In the %systemroot%\system32 folder, rename URL.DLL to URL.OLD.
2. Copy URL.DLL from the \i386 folder on the Windows NT compact disc to
%systemroot%\system32 (substitute your platform folder for "i386" on RISC
machines).
3. Reboot to initialize the copied URL.DLL.
ERROR DIALOGS FROM WIN32S APPLICATIONS
Windows NT version 4.0 has been thoroughly tested with Win32s applications
and most users will not experience any difficulties. After upgrading from
Windows 3.x to Windows NT version 4.0, some Win32s applications may not
run. You may see error dialogs stating that the wrong .DLLs were installed.
Reinstall the applications to reinstall the Win32s DLLs. Contact the
application vendor if problems persist.
LONG PRINTER NAMES
Several Windows version 3.x applications cannot print to a printer if the
printer name contains more than a specified number of characters. Some
applications will generate a General Protection Fault if this is attempted.
Other applications may not print to any printer, even printers with short
names, if the default printer has a "long" name. To resolve these problems,
rename the printers used with the applications to shorter names and make
one of those printers the default printer. See "General Printing Issues" in
the Printer.wri file.
SCREEN APPEARANCE
Dialog and list box areas are incorrectly proportioned in some cases. You
may be able to control some system-wide size specifications in Control
Panel.
WINDOWS 95 APPLICATIONS AND MICROSOFT FOUNDATION CLASS LIBRARIES
Many Windows 95 applications use Microsoft Foundation Class (MFC) version
3.0 libraries. Some of these applications do not install the libraries they
require. If the libraries they require are not installed, these
applications may not install or may not run after installation. If other
applications have installed the MFC DLLs, installation will complete and
the application will run as expected.
To obtain the correct files, copy MFCxx.DLL (from the Windows 95
systemroot\system directory, or from a disk supplied by the manufacturer)
to the Windows NT systemroot\system directory (typically c:\winnt\system).
OPENING FILES CREATED IN WINDOWS NT BY USING WINDOWS VERSION 3.X
If you create a file, using an MS-DOS- or Windows version 3.1-based
application on Windows NT version 4.0, you may get the error "Cannot find
WINSPOOL.DRV" when using the file in Windows version 3.x. This error occurs
because some 16-bit applications attach drive location information to the
files they create.
Click Close in the error message dialog box and save the file to prevent
this error while using the file in Windows version 3.x. To prevent the
error for all applications and their files, create a file in the
\WINDOWS\SYSTEM directory called WINSPOOL.DRV. The file is not used, so the
content of the file does not matter.
CONNECTING TO THE INTERNET BY USING MSN
You can use MSN, the Microsoft Network, as your Internet provider, only if
you have already created an MSN account by using Windows 95. When you
connect to the Internet through Windows NT by using MSN, proprietary online
services such as mail or bulletin boards are not available.
To connect to MSN
-----------------
1. In the Dial-Up Networking dialog box, click New.
2. In the Basic tab, type a name for your entry - for example, MSN.
3. Enter the phone number for the local MSN service that allows Internet access.
4. Select a modem and use the default modem configurations.
5. In the Server tab in the Dial-Up Server Type box, select PPP.
6. In the Protocols box, select only TCP/IP.
7. Clear the Enable PPP LCP Extensions box.
8. In the Security tab, select the Accept Any Authentication Including Clear
Text option, and then click OK.
9. Click Dial.
10. In the Authentication dialog box, supply your MSN user name by using this
format: MSN/username The format is case sensitive.
11. Type your MSN password, and then click OK.
RUNNING SERIAL COMMUNICATIONS APPLICATIONS
For reliable data transfer at the highest baud rate, use communications
protocols that support end-to-end flow control. If the protocol you use
does not support flow control, you may need to reduce the serial port baud
rate for reliable communication. The following table shows which protocols
support flow control:
Serial flow control protocol
----------------------------
Flow control
ASCII (Xon/Xoff)
No
XMODEM
Yes
XMODEM-1K
Yes
YMODEM
Yes
YMODEM-G (1)
No
ZMODEM (2)
No
Kermit
Yes
CompuServe B+
Yes
(1) The -G option disables flow control
(2) Some applications allow flow control with ZMODEM. For example, you
can enable flow control with Procomm Plus 2 by setting the Transmit
Method to 4K WINDOW.
Windows NT supports Windows version 3.x communications programs by using
the communications driver COMM.DRV. Other communications drivers are not
supported and may not function reliably. You can check or change the
communications driver by using the Registry Editor. The value should be:
comm.drv:REG_SZ:comm.drv
The value is located in the following Registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WOW\boot
To run multiple Windows version 3.x communications applications
simultaneously, or to run a Windows version 3.x communications application
in the background or minimized and still maintain a reliable connection,
modify your system to Foreground And Background Applications Equally
Responsive. To do this, click Start, point to Settings, then click Control
Panel. Double-click the System icon. Click the Performance tab and set
Application Performance Boost to None.
MULTIMEDIA APPLICATIONS
Some older applications install an old version of the 16-bit Video for
Windows runtimes. This may cause system problems with other 16-bit
applications that play video. Your system may run out of virtual memory,
resulting in warnings to that effect.
Start the Media Player on the Start menu, point to Programs, Accessories,
Multimedia. It will tell you that the Registry has been changed, and give
you the option to fix it. Accept that option.
If an error message stating that Wing32.dll has incorrectly been placed in
the c:\windows\system directory appears when you run multimedia
applications from a CD-ROM drive, move Wing32.dll to the Windows NT
\system32 directory (typically c:\winnt\system32).
Running MS-DOS-based Multimedia Applications
--------------------------------------------
All MS-DOS-based multimedia applications directly access the computer
hardware. Windows NT does not allow applications to directly access
hardware. Consequently, any application (including 16-bit Windows-based
applications) that attempts to directly access the hardware might fail.
Typically the application will run without the multimedia features, but the
application may be slow.
DISK COMPRESSION PROGRAMS
If you compress files using the Microsoft DriveSpace(r) or Microsoft
DoubleSpace(r) disk compression tool on Windows 95 or MS-DOS, you will not
be
able to access the files by using Windows NT version 4.0. To avoid this
situation, do not compress files using these tools.
MS-DOS ISSUES
MS-DOS Undelete Sentry Blocks
-----------------------------
Windows NT cannot recognize free space that was created on a FAT partition
by using the undelete sentry feature in MS-DOS version 6.2. With the sentry
method, MS-DOS reserves part of the hard drive to remember deleted files,
then compensates during MS-DOS queries about free space. Because Windows NT
doesn't understand sentry, it reports the space on the FAT partition as
used.
Using MS-DOS-Based Disk Tools
-----------------------------
Using MS-DOS-based disk tools on FAT partitions used by Windows NT version
4.0 can cause files to be deleted or long filenames to be lost. Microsoft
recommends that you run only disk tools specifically designed for Windows
NT version 4.0, or, when running MS-DOS, the chkdsk or scandisk tools.
To prevent the Windows NT version 4.0 FAT file system from using long
names, set the following Registry entry to 1, using Registry Editor:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
\Win31FileSystem
After changing the entry, double-click on the entry, and then replace "0"
displayed in DWORD Editor with "1." Then restart your computer for the
change to take effect.
Caution: If you use MS-DOS--based disk tools on a FAT disk partition used
by Windows NT, the tool can cause the loss of long filenames or delete
files on the FAT partition. If you dual boot to Windows 95 and Windows NT
and use the Norton Utilities for Windows 95, the Norton DiskFix tool could
delete any files created by Windows NT on the FAT partition. You should
back up the FAT partition before running any disk tool other than chkdsk.
MS-DOS Applications Requiring a PIF File
----------------------------------------
If you are accustomed to using a PIF (Program Information File) with your
MS-DOS programs, you can continue doing so on Windows NT version 4.0. To
change settings, change the .PIF or .EXE file properties, do not edit the
.PIF file. For instructions on how to do this, on the Start menu, click
Help, click the Contents tab, double-click How To..., double-click Run
Programs, and then double-click "Optimizing MS-DOS Programs."
Running MS-DOS-Based Remote Control Applications
------------------------------------------------
Remote control applications control a remote computer from a local computer
through a serial connection. The local computer runs a program that sends
keystrokes to the remote computer while displaying a copy of its screen.
The remote computer runs a memory-resident program that allows the local
computer to control it. If the remote computer is running Windows NT, you
must create custom startup files and a custom PIF to set up the MS-DOS
environment for the memory-resident program.
To create the startup files:
1. Edit the files AUTOEXEC.NT and CONFIG.NT files, and then save the files under
new names:
2. In the custom AUTOEXEC file, add the name of the memory-resident program if
you want to start it when you run the PIF.
3. In the custom CONFIG file, add the commands dosonly and echoconfig. The
dosonly command ensures that no programs can be started that can disable the
memory-resident program.
To create a .PIF file for MS-DOS Remote Control Applications:
1. In Windows NT Explorer, click the %ystemroot% folder, and then right- click
the file _DEFAULT.PIF.
2. On the context menu, click Properties.
3. Click the _default button Properties, click the Program tab.
4. In the cmd line box, type COMMAND.COM.
5. Click Windows NT.
6. In Windows NT PIF Settings box, specify the names of the custom startup files
you created. Click OK.
7. Click the Misc. tab. Under Other, ensure that the Fast Pasting box is
checked.
RUNNING APPLICATIONS THAT ATTEMPT TO DIRECTLY ACCESS THE HARDWARE
Any MS-DOS based or 16-bit Windows based application that attempts to
directly access the hardware fails under Windows NT. Windows NT does not
allow applications to directly access hardware. Consequently, applications
that attempt to directly access the hardware fail.
Specific Applications:
Software Applications by Edmark
-------------------------------
The auto start for Windows95 Edmark applications does not work in Windows
NT. Click OK to close the error message dialog box.
The following applications have exhibited this problem:
Bailey's Book House
Millie's Math House
Sammy's Science House
Thinkin' Things Collection 1
Strategy Games of the World.
To install the software:
1. Click Start, and then click Run.
2. Type the drive letter of your CD-ROM drive.
3. Double-click the Edinst directory.
4. Double-click the Stub31.exe file. The installation program should begin.
4DOS for Windows NT
-------------------
In older versions of 4DOS the dir and free commands may give inaccurate low
values for drives over 2GB. Contact J.P. Software at 617.646.3975 or
http://www.drff.com/~drff/jpsoft.htm for upgrade information.
7th Guest
---------
This application does not run under Windows NT.
ABC FlowCharter
---------------
FlowCharter cannot save charts. The application misinterprets the operating
system version information and fails to display the Save dialog box.
Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com
for upgrade information.
ABC Graphics Suite
------------------
Customers might experience difficulties running ABC Graphics Suite under
Windows NT, versions 3.51 and 4.0. Some problems with early versions of the
Graphics Suite applications have been corrected with later releases.
Contact Micrografx support at (214) 234-2694 or online at
http://www.micrografx.com for more information. See also the separate
entries for ABC FlowCharter, Instant 3D, Micrografx Designer and Micrografx
Picture Publisher later in these release notes.
Adobe File Utilities 1.0
------------------------
Adobe File Utilities version 1.0 does not automatically create a group in
the Programs menu when installed under Windows NT version 4.0. Access the
program by using the Windows NT Explorer or modify the Start menu.
A new nested folder cannot be created by Adobe File Utilities Setup
program. You must create the destination folder if it does not already
exist before running Setup.
Adobe PageMaker 6.0
-------------------
Error boxes appear occasionally, but they rarely prevent the application
from functioning. Adobe will release a fix for Windows NT version 4.0.
If font smoothing is enabled, you cannot skew text. To disable font
smoothing, from Display in Control Panel, click the Plus! tab and clear the
Smooth edges of screen fonts check box.
Adobe Photoshop 2.5
-------------------
When using Adobe Photoshop version 2.5, image windows may not repaint
properly if you are using 256 colors and open grayscale files. Also,
loading pattern files (*.AI) in Photoshop 2.5 may fail. You will receive a
message such as:
"Could not open C:\PHOTOSHOP\PATTERNS\[FILENAME].AI because Photoshop was
unable to parse the PostScript."
If you choose OK in the dialog box, you can continue working in Photoshop,
but you can't access the specified pattern file.
Other windows may not repaint properly when you are running Adobe Photoshop
using 256 colors and an operation, such as restoring a file, changes the
color palette.
After Dark
----------
When CTRL+ESC is pressed to display the Start menu, After Dark will not
recognize keyboard or mouse activity, and the screen saver will start even
when the computer is in use. If you press CTRL+ESC, close and restart After
Dark.
Aladdin Dongle Driver
---------------------
If problems occur when you use the Aladdin professional software protection
system device driver (HASP), upgrade to the latest version of the driver.
To obtain the latest driver:
- Download the HASP device driver from Aladdin's FTP server at ftp.aks.com. The
subdirectory is: /pub/hasp/enduser/. The file is called Win32drv.zip.
- Contact Aladdin Knowledge Systems Inc HASP technical support. US and Canadian
customers should call (212) 564-5678 or (800) 223-4277, or send email to
support@us.aks.com. International customers should call +972-3- 5375795 or
send an e-mail message to techsup@aks.com.
Aldus Persuasion
----------------
Attempting to embed an AVI clip causes the application to crash. Audio
clips will embed and play correctly, but not video.
Alpha Five
----------
Alpha Five does not run under Windows NT version 4.0.
Approach 3.0
------------
If you exit Approach soon after clicking SendMail on the File menu,
Approach experiences a General Protection Fault. Do not close Approach
while the mail client is loading.
ARCServe
--------
Backups may proceed very slowly on some hardware configurations. Contact
Cheyenne at http://www.cheyenne.com for upgrade information.
AutoCAD Release 11 286 and Release 12
-------------------------------------
The Autolisp extensions (EXTLISP.EXE) for AutoCAD are not supported because
they require Virtual Control Program Interface (VCPI).
To correctly redraw and perform graphic operations such as cut and paste,
you must use the correct AutoCAD video driver. The default AutoCAD video
driver is Windows Accelerated Display Driver ADI 4.2 by Autodesk, Inc.
(#1). If you use this driver you will have problems with cut and paste and
with redraw operations. Use the Windows driver from Autodesk, Inc., and
these operations will function correctly.
AutoCAD Release 13
------------------
AutoCAD Release 13 for MS-DOS is not supported by AutoCAD for use on
Windows NT. Use AutoCAD for Windows NT instead. AutoCAD for Windows NT is
available on the same compact disc as the MS-DOS version.
Autodesk 3D Studio, Release 2
-----------------------------
3D Studio is not supported.
Autodesk Generic CADD 6.0
-------------------------
The Generic CADD 6.0 screen is limited to 640x480 VGA resolution on Windows
NT. To use this application, select the IBM VGA (Video Graphics Array) &
compatibles video graphics display from the Generic CADD 6.0 configuration
tool (CONFIG.EXE).
Bailey's Book House
-------------------
See "Software Applications by Edmark" earlier in this document.
Banyan Enterprise Client for Windows NT
---------------------------------------
If you wish to use the Banyan Enterprise Client for NT from Banyan Systems
with this release of Windows NT, you will need to obtain version 5.56(30)
or later of the client. You may obtain this by contacting your Banyan
Channel Partner or Banyan Reseller.
Borland C++ 4.5
---------------
The 16-bit character-mode debugger (TD.EXE) is supported; however, the 16-
bit Windows-based debugger (TDW.EXE) is not supported.
Borland Pascal with Objects 7.0
-------------------------------
Turbo Debugger and WinSight are not supported.
Borland Turbo Pascal for Windows
--------------------------------
The 16-bit character-mode debugger is supported; however, the 16-bit
Windows-based debugger is not supported.
A General Protection Fault may occur when printing to a printer that has a
long filename . Create a short name local printer to print from Turbo
Pascal. See "General Printing Issues" in the Printer.wri file.
Brief 3.1 for MS-DOS
--------------------
At end of installation, Brief prompts you to reboot. If you respond "y"
(yes), Brief appears to hang. Respond "n" (no).
Broderbund KidPix for Windows 1.0
---------------------------------
The application may fail when printing to a printer whose name has greater
than 12 characters. To avoid this problem, before you print, make sure that
the printer name is fewer than 12 characters.
Broderbund Myst
---------------
Introductory videos don't play, and some movies within the game don't play
either. This is a Myst problem which has been fixed by Broderbund. Please
contact them for an updated copy.
Calendar Creator
----------------
Calendar Creator does not display or print graphics when run under Windows
NT. If a network printer is installed, Calendar Creator may not be able to
print. You can print to a local printer by removing any installed network
printer and installing a local printer.
Carmel Anti-Virus
-----------------
Some text is not displayed in early versions of Carmel Anti-Virus. Contact
Carmel Software at http://www.fbsolutions.com/NTAV for upgrade information.
A new nested folder cannot be created by the Carmel Anti-Virus Setup
program. You must create the destination folder if it does not already
exist before running Setup.
Chessmaster 3000
----------------
Because of copy protection on the Chessmaster distribution disks, Windows
NT does not support installation of this application. Chessmaster 4000
works correctly.
Claris Works 2.0
----------------
Palette problems cause random General Protection Faults in version 2.0 of
Claris Works for Windows.
The problems are fixed in version 4.0. Contact Claris (5201 Patrick Henry
Drive, PO Box 58168, Santa Clara, CA, 95052-8168) for upgrade information.
Claris Works 4.0
----------------
An access violation can occur when you attempt to import documents.
The "Introduction to Claris Works" help file does not run under Windows NT
Workstation or Windows NT Server version 4.0.
Some non-standard fonts cannot be used with Claris Works 4.0 when run under
Windows NT version 4.0.
CleanSweep 95
-------------
CleanSweep 95 detects applications only in the current user's Personal
Groups. It does not find any applications in Common Groups.
The CleanSweep 95 "Install monitor" and "Usage monitor" features are not
available under Windows NT version 4.0.
Codewright
----------
Codewright may appear to hang or crash when updating its Help files index.
Older versions of Codewright cannot index the version 4.0 Help files found
in some applications, such as the Win32 SDK. Contact Premia at
www.premia.com for upgrade information.
Commute
-------
Start Commute by using a custom PIF and custom startup files. Be sure to
clear the Allow Fast Paste check box in the Advanced Options dialog box
when creating the PIF. For more information, see "MS-DOS Applications
Requiring a .PIF File" earlier in this document.
CompuServe Information Manager (CIM) for MS-DOS
-----------------------------------------------
The MS-DOS--based version of CIM attempts to access COM1 through COM4 when
it starts. If any of these ports is not installed or is already in use, you
may see the following error message: "The system cannot open COM port
requested by the application." You can safely ignore this message unless
your modem is installed on the unavailable port.
CompuServe Information Manager (CIM) for Windows 1.4 and 2.0.1
--------------------------------------------------------------
- All versions of WinCIM.exe block all mouse input, and all top level windows
including the desktop and Taskbar while connecting to the service because the
application uses a system modal dialog when dialing and connecting.
- If you receive a Winsock error when launching WinCIM 2.0.1, it means the
Mosaic check box is checked. CompuServe's Winsock is incompatible with
Windows NT. (Use of CompuServe's Mosaic is accessible by using RAS. See
Network.wri for more information about configuring RAS.)
To eliminate the Winsock error:
1. Launch WinCIM.
2. On the Sessions menu, click Settings.
3. Clear the Use Winsock check box, and then click OK.
Copydoubler (Macintosh application)
-----------------------------------
When doing a fast replace of an existing folder, Copydoubler may
incorrectly assume that the first directory does not exist and will attempt
to recreate it on the server resulting in Error 48 (DuplicateFileName).
Other copying errors may occur with the program when used with Windows NT
Macintosh-accessible volumes.
Corel Depth 6.0
---------------
When selecting a print format, be aware that Corel DEPTH exhibits a dotted
line illustrating the print format you have selected. When printing to
anything larger than the white page background such as a poster/plotter
size, the dotted line is not apparent because you selected a size greater
than the working plane. However, your print out will not match the expected
print size.
Corel Draw 3.0 and 4.0
----------------------
When you attempt to save a file, the error "Not enough disk space" or
"Error writing <filename> file" might appear. To resolve this, select None,
1K, or 2K, in the Image Header list.
Corel Draw 5.0
--------------
The Roll-Up dialog boxes in Corel Draw 5.0 will not close if you double-
click the System menu. To close Roll Up dialog boxes, click once on the
System menu, and then click Close from the pull down menu.
Corel Draw 6.0
--------------
- Corel Draw 6.0 produces an Access Violation, "closing Corel Draw," when
saving a file to a disk with less than 28K free. Make sure there is more than
28K free disk space, or you might lose all changes and possibly the file
itself.
- Moving an object off the screen in any direction can cause an access
violation in Corel DRAW 6.0 (169). This also happens on Windows 95.
- Corel Draw 6.0 can corrupt the heap when a user attempts multiple Save As
commands of a typically graphic file in combination with different thumbnail
sizes, and Corel versions.
- When attempting to import .doc, .sam, .rtf, or other types of text documents,
avoid the 'import method' options to the right of the File Type box or you
will receive an Access Violation message.
Corel Font Master 6.0
---------------------
The Create Group Icon command on the File menu does not work with Windows
NT version 4.0.
A Windows NT Access Violation occurs when the Browse button is pressed.
The application interprets the Windows NT version 4.0 version incorrectly
and fails to provide a File Open dialog.
Corel Presents 6.0
------------------
Occasionally, while editing the font type, color, etc, of a block of text
for a slide, text from another block appears to merge with the active text
block window. The merged text cannot be edited unless you access that block
of text.
Corel PrintHouse
----------------
Some versions of Corel PrintHouse may have problems printing to network
printers. Contact Corel for more information.
Corel Script Editor 6.0
-----------------------
If you open a sample file, run it by selecting Debug|Run, then exit without
saving, an Access Violation occurs. Call Corel for an updated version.
Corel Quattro Pro 7
-------------------
This application will not install on Windows NT. The next release of the
application is expected to run on Windows NT.
Corel Ventura for DOS
---------------------
When running Corel Ventura Publisher for DOS on RISC-based computers, the
application can fail when attempting to open more than one document or when
certain mathematical formulas are entered.
Corel Web.Data
--------------
An access violation may occur when using the Corel Uninstaller to remove
Corel Web.Data.
Corel WordPerfect 7
-------------------
This application will not install on Windows NT. The next release of the
application is expected to run on Windows NT.
Corel WordPerfect 6.1 for Windows
---------------------------------
See WordPerfect 6.1 for Windows later in the document.
Crosstalk for MS-DOS
--------------------
The installation command window does not resize correctly. Change your
command window size to 80 x 25.
Crosstalk 2.2 for Windows
-------------------------
An error message appears when you attempt to set the fonts for the specific
printer using the Print Setup dialog box. To work around this problem,
perform the following steps:
To set fonts within Crosstalk 2.2 for Windows:
1. Click Start, point to Settings, and then click Printers.
2. Right-click the desired printer, and then click Set As Default.
3. Close the Printers window.
4. Open CrossTalk.
5. On the File menu, click Printer Setup.
6. Select Default Printer, and then set the font for the default printer.
Crystal Reports
---------------
The Crystal Reports uninstaller shortcut created by Setup does not launch
the Uninstaller program. To remove Crystal Reports from your system, use
Add/Remove Programs in Control Panel or run Uninstall from the CRW folder.
CSC ChemDraw Pro
----------------
A General Protection Fault might occur when closing early versions of this
application. This problem has been corrected in version 3.5. Closing
multiple windows may produce an access violation. Close each window
separately. Contact Cambridge Software (875 Massachusetts Avenue,
Cambridge, MA, 02139) for upgrade information.
Cyberspeed
----------
Cyberspeed does not install or run under Windows NT.
d-Time
------
This application is specific to the Windows 95 operating system and is not
intended for use on Windows NT. It correctly detects that Windows 95 is not
present and does not install.
dtSearch
--------
When you run dtSearch under Windows NT, all unavailable buttons are
unreadable. This does not affect dtSearch functionality.
Dashboard 95
------------
Several Dashboard 95 features available under Windows 95 are missing under
Windows NT version 4.0. For more information, contact Starfish Technical
Support. (On the Microsoft Network and other online services, GO Starfish.)
DeLorme Map'n'Go 1.0
--------------------
When you install DeLorme Map'n'Go 1.0 under Windows NT, the following error
message appears:
Could not open the file named 'C:\WINDOWS\MPLAYER.INI'.
If you click Ignore to continue installing DeLorme Map'n'Go 1.0, later
during installation, a fault occurs, and the following message appears:
An error has occurred in your application.
These errors are harmless. In each case, choose Ignore to continue
installing DeLorme Map'n'Go 1.0.
Delrina CommSuite
-----------------
Setup misinterprets the Windows NT 4.0 version information. Applications
will not install.
Delrina WinFax Pro 4.0
----------------------
Delrina WinFax Pro 4.0 does not add a folder to the Start/Programs menu.
Delrina WinFax Pro 7.0
----------------------
The application is not supported because device drivers are not yet
available.
DeScribe
--------
DeScribe cannot view network printers.
DeskScan II, version 2.3
------------------------
Hewlett-Packard DeskScan II version 2.3 runs only on Windows 95 and does
not run on Windows NT.
Obtain version 2.2 from Hewlett-Packard from one of the following
electronic locations:
- CompuServe:
GO HPPERIn the ScanJet Library, download the following file:DS22EN.EXE.
Description: HP DeskScan for Windows 3.1 v2.2Size: 1203301Date: 9/19/95
- On the Internet:
Connect to http://www.hp.com/cposupport/indexes/swin_dos.html. Download the
file DS22EN.EXE (DS22xx.EXE)
Director 4.04
-------------
Director may cause an error while importing a 1MB or larger graphics file
across a network.
Director 5.0
------------
- When using the ANIMWIZ dialog box, the cursor flashes from a pointer to an
I-bar when placed over the text edit area.
- Director, Photoshop, and other 3rd party filters are not accessible when
selecting Filter Bitmap from the Xtras menu in either Windows NT version 4.0
or Windows NT version 3.51.
- If you notice that your Windows NT desktop changes colors after exiting
Director, use the Display icon in Control Panel to reset the desktop screen
colors.
- Several Director dialog boxes offer a shortcut key combination such as ALT+C
to open the color palette. The shortcut key combinations do not work on
Windows NT version 4.0, Windows NT version 3.51, or Windows 95.
Ecco Personal Information Manager version 3.0
---------------------------------------------
The 16-bit version of Ecco Personal Information Manager does not work with
Windows Messaging or other 32-bit applications. Contact Ecco Technical
support at (206) 885-0559.
eXalt
-----
eXalt will fail during certain cut-and-paste operations. Contact Intergraph
Corporation for more information.
eXceed 4.0 (x86 Compatible & RISC)
----------------------------------
Install eXceed on a FAT or uncompressed NTFS drive, or create an
uncompressed installation directory on the compressed NTFS drive before
installing eXceed 4.0. RISC versions of eXceed 4.0 do not work correctly
with long file names or NTFS compression. An error box "Cannot create
directory..." appears when installing on a compressed NTFS drive.
Various problems are corrected in eXceed version 5.0. Contact Hummingbird
at (416) 496-2000 for upgrade information.
eXceed 5.0 (x86 Compatible)
---------------------------
Error messages relating to the HCL (Hummingbird Communications Ltd.) Inetd
service may appear when upgrading, if Inetd is installed as a Windows NT
service. An error box may appear when launching the Inetd service for
configuration, but configuration proceeds as expected. An Access Violation
may occur when stopping the Inetd service.
F-19 Stealth Fighter
--------------------
This application is not supported.
FastTrack Schedule
------------------
This application must be manually deleted from the Windows NT Explorer
because the application cannot be removed by using the Add/Remove Programs
icon in Control Panel.
Fastback 6.0 for DOS
--------------------
If you experience display and/or mouse problems, try to disable the 3-D by
changing, in Fastback, the Screen Mode to Flat Color and changing Show
Mouse to Block.
FileMaker Pro 3.0
-----------------
Due to a bug in FileMakerPro 3.0's communication with WINSPOOL, the
application can fail when performing a wide variety of operations, which
include printing, using the clipboard, and opening and closing files.
FileMaker Pro 3.0 version 3 fixes this problem. The updated version is
available at www.claris.com.
Filewalk
--------
FILEWALK.EXE (version 1.0A CDRM 566200), included on the Microsoft
Multimedia Development Kit compact disc, attempts direct disk access and is
not supported. A working version (S/B 1.0, CDRM 837500) of this application
is available from Microsoft.
Flight Simulator (RISC only)
----------------------------
Will not run if sound is enabled.
FlowModel
---------
FlowModel 2.0 does not recognize network printers. Unless a local printer
is installed, FlowModel 2.0 may present an error message when started or
when printer operations are chosen.
FlowModel does not let you link a FlowModel diagram to a another FlowModel
diagram when run under Window NTversion 4.0. Contact Arcland at (610) 993-
9904 for upgrade information.
Framemaker versions 4.0 and 5.0
-------------------------------
Framemaker cannot use printer names over 32 characters. Make sure that the
printer name is less than 32 characters.
Harvard Graphics 4.0 for Windows 95
-----------------------------------
When you install Harvard Graphics 4.0 for Windows 95 under Windows NT
Workstation or Window NT Server version 4.0, a 5-minute tour dialog box is
displayed while online registration is running. This dialog box should not
appear until the registration program has completed. To work around this
problem, switch back to the registration program by pressing ALT+TAB.
This problem might also occur with other programs that use the
InstallShield 3.0 setup engine and start programs during setup. A newer
version of InstallShield that fixes this problem is available to
developers.
HiJaak for Windows 95
---------------------
HiJaak for Windows 95 does not install or run under Windows NT.
HiJaak Graphics Suite 95
------------------------
HiJaak Graphics Suite 95 does not install or run under Windows NT.
Ice & Fire
----------
Ice & Fire does not install or run under Windows NT.
Intergraph G91 Display Adapters
-------------------------------
The Weitek-compatible display driver included with Windows NT version 4.0
does not work with the Intergraph G91 display adapters. Contact Intergraph
for an updated driver.
Intergraph Voxel Analyst 2.0
----------------------------
- After creating legends, the colors in the legend may appear masked (or
turned) as white.
- If a dialog box in this application has pull-down list boxes, you will see
the list box tabs as two very tiny vertical gray bars. The drop-down list box
displays only the file in the list box's primary selection area.
- Legends cannot be moved unless the full drag option is not selected in
Windows NT version 4.0. To clear this option, double-click the Display icon
in Control Panel. Click the Plus! tab. Clear the Show window contents while
dragging option.
- Using the Design Elements dialog box may cause an Access Violation in the
application .
Imagineer Technical
-------------------
Access violations may occur when printing. Opening the Display Manager on
the Tools menu may cause an access violation. Contact Micrografx at (214)
234-2694 or online at http://www.micrografx.com for upgrade information.
Instant 3D
----------
Instant 3D fails to save files because it interprets the Windows NT 4.0
version number incorrectly. Contact Micrografx at (214) 234-2694 or online
at http://www.micrografx.com for upgrade information.
Janna Contact 95
----------------
In some versions of Janna Contact 95, Help buttons and menu selections do
not open help files. Double-clicking the Janna .HLP files in Explorer opens
them as expected.
Janna Contact requires MFC DLLs, but early versions do not install them.
MFC DLLs will be present on your system only if other applications have
installed them. If other applications have installed the MFC DLLs, Janna
Contact 95 will install as expected.
Early versions might create access violations when exiting the tutorial.
Contact Janna Systems (3080 Yonge St., Suite 6060, Toronto ON, M4N 3N1,
CANADA) for upgrade information.
Kai's Power Tools
-----------------
Drop-down menus may not display correctly although the menu items can be
selected as expected.
Kid Cad 1.1
-----------
You will not be able to run Kid Cad 1.1 in the Show Me mode because the
mode requires the Windows 3.1 Macro Recorder which is not included in
Windows NT version 4.0.
Lap-Link V
----------
File transfers between parallel ports and serial ports is not supported.
You can transfer files by using modems.
LHX Attack Chopper
------------------
LHX Attack Chopper will run slowly under Windows NT if sound is turned on.
Lotus 1-2-3 version 2.4 and greater
-----------------------------------
Lotus 1-2-3 can be configured to print in either parallel or LPT mode. For
optimal printing performance with Windows NT, configure the application in
LPT mode.
Lotus Agenda
------------
Start Agenda by using the forcedos command. For more information, see the
forcedos topic in the Command Reference section of Windows NT Help.
Lotus AmiPro 3.1
----------------
Lotus AmiPro version 3.1 does not recognize Print Setup settings. If you
change any print attributes, such as Duplex in File, Print Setup does not
work. To make settings work correctly, set the default document properties
in the Printers folder.
Lotus cc:Mail for Windows
-------------------------
The PATH environment variable cannot exceed 143 characters or a General
Protection Fault will occur in cc:Mail. When running 16-bit applications,
the path used by Windows NT is created by appending the Autoexec.bat PATH
to the System path. Reduce the System and/or the Autoexec.bat PATH.
While installing cc:Mail for Windows, a General Protection Fault in
Msconstf.dll occurs if you do not have a Config.sys file. Although
Config.sys is required by Windows, it is not required for Windows NT. The
cc:Mail setup program looks for Config.sys and the fault occurs if the file
doesn't exist. Shutdown Windows NT and create an empty file named
Config.sys in the root directory of your startup drive.
Message-sorting icons appear incorrectly, looking like Minimize and
Maximize window buttons.
Lotus cc:Mail for MS-DOS
------------------------
Using the system mouse pointer during the installation of cc:Mail can lock
the keyboard. To work around this problem, you can either hide the mouse
pointer or, on x86-based computers only, run the installation program using
the full screen.
Lotus Freelance Graphics (Freelance 96)
---------------------------------------
The Lotus Freelance Graphics 96 setup program displays a "FLW+855:
Overflow" error. As a result, you cannot install Lotus Freelance Graphics
1. Contact Lotus for more information.
Lotus Notes 3.x
---------------
Lotus Notes will not run if you are using a NetWare Notes server.
Lotus Notes/FX links are not supported in Word for Windows NT (32-bit).
Notes/FX links are supported for Word for Windows 6.0c (16-bit) under
Windows NT version 4.0.
No alert sound is heard when Lotus Notes mail is received. Notes uses
undocumented Windows version 3.0 calls to produce its mail alert sound. The
undocumented calls are not supported under Windows NT version 4.0.
Lotus Notes clients that use NetBIOS to communicate with the Notes server
must be configured correctly to establish communication. The server and
client must be configured to use the same network protocol. By default, a
Notes client uses the first protocol (for example, NetBIOS LANA number 0).
If this does not match the Notes server configuration, you must either
configure the correct protocol for LANA0 using the Network icon in Control
Panel or change the port used by the Lotus Notes client.
Lotus Notes does not create a list of available program groups during
installation.
Lotus Notes 4
-------------
Lotus does not support the Notes 4 16-bit client under Windows NT. Use the
32-bit client.
Lotus Organizer
---------------
Alarm tunes cannot be heard from Lotus Organizer version 1.1. However,
Organizer version 2.x supports .WAV files in addition to its internal tunes
for alarm sounds. The .WAV files will play as expected when an alarm
occurs.
Lotus ScreenCam
---------------
Lotus ScreenCam is not supported under Windows NT version 4.0.
Lotus SmartSuite
----------------
When installing Lotus SmartSuite, a dialog may appear warning that the
SmartSuite installation program has tried to directly access system
hardware, which is not supported by Windows NT. Choose the ignore button
and the installation will proceed normally.
Lotus SmartSuite 96
-------------------
Do not choose to install Freelance Graphics. A problem in the Freelance
Graphics portion of Setup will cause installation of the entire suite to
fail under Windows NT version 4.0.
The following error message appears when you install SmartSuite96 under
Windows NT version 4.0:
Windows NT Install Detected -- Note: SmartCenter 96 and SuiteStart 96 will
not run under Windows NT 3.51 or earlier. Newer versions including the New
Shell for Windows NT were not available for testing at the time of this
release. Contact Lotus for updated information. Do you want to install their
program files anyway?
SmartCenter96 and SuiteStart96 (desktop toolbars from which you run
component applications) do not function correctly under Windows NT 4.0. The
rest of SmartSuite (applications, documentation, etc.) will install and
function correctly regardless of how you respond to the above error
message. Microsoft recommends you select No. For more information, contact
Lotus support.
Lotus WordPro '96 for Windows 3.1
---------------------------------
During the installation of this application, an error dialog box appears
stating the application may function incorrectly. Clicking Ignore results
in a successful installation.
Macromedia Freehand
-------------------
If font smoothing is enabled, you cannot rotate text. To disable font
smoothing, from Display in Control Panel, click the Plus! tab and clear
font smoothing.
Mathcad
-------
Printing from versions 6.0 and 6.0+ will cause an Access Violation if the
printer name exceeds 20 characters. Patch files are available from Mathsoft
at http://www.mathsoft.com.
Maxis SimAnt
------------
Maxis SimAnt can fail when the mouse is moved if sound is enabled. To
prevent this, disable the sound. You can either edit SIMANT.CFG and change
the setting for Sound Mode to 0, or install the application and change the
setting for Sound Driver to None.
McAfee Anti Virus
-----------------
When uninstalling McAfee Anti Virus by using the Add/Remove Programs from
Control Panel, the entry in the list box of removable programs remains,
although the program is uninstalled.
Micrografx Designer 6.0
-----------------------
Designer (part of the ABC Graphics Suite) may display an error dialog box
that refers to SMapLS_IP_EBP_12 in KERNEL32.dll when printing to PostScript
printers. The dialog box appears because Designer misinterprets the
operating system version information and tries to call a procedure found
only in the Windows 95 version of the .dll file. Clicking OK will allow
printing to continue as expected.
The printer setup property page has a different appearance under Windows NT
version 4.0 than it does under Windows 95.
Micrografx Designer substitutes a monospace font such as Courier for
TrueType fonts.
Contact Micrografx at (214) 234-2694 or online at http://www.micrografx.com
for upgrade information.
Micrografx Picture Publisher
----------------------------
Picture Publisher (part of the ABC Graphics Suite) may display black
rectangles instead of text labels in dialogs or on toolbars. Picture
Publisher occasionally misinterprets the brush handles it receives from
Windows NT and uses a black brush instead of a gray brush to paint the
label backgrounds. Closing and restarting Picture Publisher will often
cause the affected labels to display normally, although other labels in
other dialogs may then appear as black rectangles. Contact Micrografx at
(214) 234-2694 or online at http://www.micrografx.com for upgrade
information.
Micrografx Windows Draw 3.0
---------------------------
Version 3.0 (720K) release disks may fail during installation. You cannot
copy or cut elements from Micrografx Draw.
Micrografx Windows Draw 4.0
---------------------------
Whenever attempting to select a 'New Color', the COLOR dialog may appear
black or half black due to the access methods employed by the application.
Additional query words: read-me
======================================================================
Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.
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