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Q142512: Artist: Epson Stylus Prints with Gray Overlay

Article: Q142512
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0,1.1,1.1a,1.1b,1.1c,3.1
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

WINDOWS
kbprint kbmm

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The information in this article applies to:

- Microsoft Fine Artist for Windows, versions 1.0, 1.1, 1.1a, 1.1b, 1.1c 
- Microsoft Encarta 96 Encyclopedia for Windows 
- the operating system: Microsoft Windows 3.1 
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SYMPTOMS
========

When you print from one of the programs listed at the top of this article to an
Epson Stylus Color printer using Epson driver version 1.03e, in Windows 3.1, it
may print with a layer of gray over the page, even though the colors print
underneath the gray.

RESOLUTION
==========

To obtain version 2.03e of the Epson Stylus driver, download the file from:

  FTP://FTP.EPSON.COM

-or-

Call one of the following:

- Epson America technical support: (800) 922-8911

- Epson America accessories order line: (800) 873-7766

- Epson America BBS: (310) 782-4531

Additional query words: kids mskids artist maggie max writer fa cwencarta encyclopedia layer film gray epson color stylus driver 2.03 1.03 print printer output document sheet paper microsoft reference grey band banding greyscale grayscale mczee homekids homekid

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Keywords          :  
Technology        : kbOSWinSearch kbHomeProdSearch kbHomeMMsearch kbZNotKeyword6 kbEncartaSearch kbZNotKeyword2 kbEncartaEncycSearch kbFineArtist100 kbFineArtist110 kbFineArtist110a kbFineArtist110b kbFineArtist110c kbEncartaEnCyc1996 kbOSWin310
Version           : WINDOWS:1.0,1.1,1.1a,1.1b,1.1c,3.1

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