KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q142280: PPT7: Fonts in Font List Contain Question Marks

Article: Q142280
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kbprint kbdta kbFont kbPrinting
Last Modified: 07-SEP-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you choose a font from the font list in PowerPoint, only a limited number
of fonts may be listed, and those listed may have a question mark in front of
each name instead of a TrueType symbol.

You may also find that regardless of the font or text size you choose, your text
may appear very small and/or jagged.

CAUSE
=====

This can be caused by any one of the following:

- You do not have a printer driver installed in Windows 95.

- Your current default printer is set to Generic/Text Only.

- The current default printer driver is corrupt or damaged.

- Your current default printer is using a Windows 3.x printer driver.

- Your default printer is a Hewlett-Packard (HP) DeskJet 500 and the printer
  resolution is currently set to 75dpi.

RESOLUTION
==========

To work around this problem, use the appropriate method for your situation:

- If you have not installed a printer in Windows 95, do so to correct the
  problem.

- If your default printer is set to Generic/Text only, set another printer as
  default.

- If your default printer driver is damaged or corrupted, remove that driver
  and re-install it.

- If your default printer is using a Windows 3.x driver, remove it and install
  the Windows 95 driver for that printer, or contact the manufacturer of your
  printer.

- If your default printer is a Hewlett-Packard DeskJet 500, you can change the
  printer resolution to 150 dots-per-inch (dpi) or to 300 dpi, or you can set
  up a new default printer.


For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q128345 Troubleshooting Printing Problems in Windows 95

  Q137377 Removing Drivers from Wizard Hardware Lists


Additional query words: PPT powerpnt blocky none blank empty lost missing

======================================================================
Keywords          : kbprint kbdta kbFont kbPrinting 
Technology        : kbPowerPtSearch kbPowerPt95 kbZNotKeyword2 kbPowerPt95Search
Version           : WINDOWS:7.0
Hardware          : x86
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.