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Q142110: MSB: ErrMsg: Not Enough Printer Memory on HPDJ 1200C

Article: Q142110
Product(s): Microsoft Home Kids Products
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Scholastic's Magic School Bus series: Explores the Human Body for Windows, version 1.0 
- Scholastic's Magic School Bus series: Explores the Ocean for Windows, version 1.0 
- Scholastic's Magic School Bus series: Explores Inside the Earth for Windows, version 1.0 
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SYMPTOMS
========

When you run MSB Human Body, and try to print the driver's license to a
Hewlett-Packard (HP) DeskJet 1200C printer, only the top half of the driver's
license prints, and at one edge of the page, a message, "Not Enough Printer
Memory -- See User's Guide" prints.

This occurs when the HP DeskJet 1200C has 2MB of installed RAM. This is not
enough memory to print the driver's license, which prints in landscape mode.
Landscape requires more memory than portrait mode.

This behavior may occur in MSB Ocean and MSB Earth, as well.

RESOLUTION
==========

According to Hewlett-Packard, the only resolution for this problem is to install
2MB of additional printer memory.

MORE INFORMATION
================

As of 10/31/95, the latest printer driver for the HP DeskJet 1200C is version
3.4. This driver does not print the driver's license correctly unless the
printer has 4MB of installed RAM.


Additional query words: kids mskids msb msbhb msbocean frizz kbmm multimedia multi-media multi media hpdj hpdeskjet wm_artist msbsea winmsbhuman msbhuman homekids homekid err msg error message msbearth winmsbocean winmsbearth

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Keywords          :  
Technology        : kbHomeProdSearch kbZNotKeyword kbKidsSearch kbScholasticHuman kbScholasticOcean kbScholasticEarth kbMSBSearch
Version           : WINDOWS:1.0

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