KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q142047: Bad Network Packet May Cause Access Violation (AV) on DNS Server

Article: Q142047
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbnetwork kbWinNT400sp4fix
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
-------------------------------------------------------------------------------


SYMPTOMS
========

The Domain Name System (DNS) fails with an access violation and ceases to
resolve names.

CAUSE
=====

If a DNS query is modified so that the original query's AnswerCount field is
greater than 0, the DNS server may cause an access violation (AV).

If the AnswerCount is greater than 0, we expect to already have data from the
original query, but in this case, the data is not present.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT To
resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


For your convenience, the English version of this post-SP3 hotfix has been posted
to the following Internet location. However, Microsoft recommends that you
install Windows NT 4.0 Service Pack 4 to correct this problem.

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/
  hotfixes-postSP3/dns-fix

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.



Additional query words: 4.00 prodnt

======================================================================
Keywords          : kbnetwork kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.