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Q141696: Cannot Open Fax: "A Problem Occurred While Working with…"

Article: Q141696
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you open a received fax, you may receive the following error message:

  A problem occurred while working with, or connecting to, a linked or an
  embedded object or its source application.

CAUSE
=====

This error can occur if one or more of the following files is missing or
damaged:

- Awview32.dll

- Mfc30.dll

- Mfcans32.dll

- Mfco30.dll

- Mfcuia32.dll

RESOLUTION
==========

Check the size and date of the files, and extract new copies of the files from
your original Windows 95 disks or CD-ROM. For information about using the
Extract tool, please see the following article in the Microsoft Knowledge Base:

  Q129605 How to Extract Original Compressed Windows Files

MORE INFORMATION
================

The files listed above are necessary for Fax Viewer to load. These files (except
for Awview32.dll) are used by many programs and are not removed or reinstalled
if you remove or reinstall Microsoft Exchange, Microsoft Fax, or Fax Viewer.

Additional query words: corrupted

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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