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Q141547: FIX: Visual SourceSafe Help System Searches for Wrong HLP File

Article: Q141547
Product(s): Microsoft SourceSafe
Version(s): 4.0,5.0
Operating System(s): 
Keyword(s): kbSSafe400bug kbSSafe500bug kbSSafe600fix
Last Modified: 03-JUN-2002

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The information in this article applies to:

- Microsoft Visual SourceSafe for Windows, versions 4.0, 5.0 
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SYMPTOMS
========

When Visual SourceSafe is started and an invalid user name is entered, the "User
not found" dialog box appears. If you click the Help button or press the F1 key,
the appropriate Visual SourceSafe Help file is not called.

When Help is invoked from the User Not Found dialog box, one of the following
occurs:

- You are prompted with this question:

  Cannot find the ...\SSEXP.HLP file. Do you want to try to find this file
  yourself?

  NOTE: This file is not installed with Visual SourceSafe 4.0.

- The following error message appears and a blank Windows Help screen appears.

  Cannot find Help file

STATUS
======

Microsoft has confirmed this to be a bug in the Microsoft products listed at the
beginning of this article. This problem was corrected in Visual SourceSafe
version 6.0 for Windows.

Additional query words:

======================================================================
Keywords          : kbSSafe400bug kbSSafe500bug kbSSafe600fix 
Technology        : kbSSafeSearch kbAudDeveloper kbSSafe400 kbSSafe500
Version           : :4.0,5.0
Issue type        : kbbug
Solution Type     : kbfix

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