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Q141065: PC Win: MMF Displays No Messages After Integrity Check

Article: Q141065
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.5
Operating System(s): 
Keyword(s): 
Last Modified: 04-NOV-1999

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The information in this article applies to:

- Microsoft Mail for Windows, versions 3.2, 3.5 
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SYMPTOMS
========

If you do an integrity check on your Mail Message File (MMF), your folders and
messages may disappear.

CAUSE
=====

This may happen if the pointers stored in the MMF are corrupt.

RESOLUTION
==========

1. Create a new MMF with a different name.

2. From the File menu, choose Import.
  From this option, the folders and messages will be viewable for import into
  the new MMF.

3. Select the folders and messages you want to import to your new MMF.

MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q132744 Description of Mail Integrity Check MAILINT.EXE

  Q112265 Using F5 or SHIFT Key to Start Mail Utilities

  Q96501 Incorrect Unread Message Count

  Q112210 Check MMF Utility Repeatedly Asks to Check MMF

Additional query words: 3.20 3.50 mail integrity check mmf corrupt import

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail350 kbMail320
Version           : WINDOWS:3.2,3.5

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