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Q140974: XCON: HP Openmail Messages with FTBP Attachments NDR

Article: Q140974
Product(s): Microsoft Exchange
Version(s): 4.0
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 13-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

Under certain conditions, when a message is sent with an FTBP attachment from an
HP Openmail user to a Microsoft Exchange user, the message will be returned with
a Non-Delivery Receipt (NDR) by the Microsoft Exchange Message Transfer Agent
(MTA). This problem only occurs when you use newer versions of HP Openmail that
support FTBP.

CAUSE
=====

The Microsoft Exchange MTA does not support constructed FileTransferData
encoding.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S.
Service Pack 2. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: Openmail Attachment NDR FTBP

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Keywords          : kb3rdparty 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : 4.0

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