KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q140820: Wrong Info in "Select Client/Server Protocols" Dialog

Article: Q140820
Product(s): Microsoft SNA Server
Version(s): WINDOWS:2.0,2.1,2.11
Operating System(s): 
Keyword(s): 
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, versions 2.0, 2.1, 2.11, on platform(s):
   - the operating system: Microsoft Windows NT 
-------------------------------------------------------------------------------


SYMPTOMS
========

You can only use one client/server protocol to communicate with a SNA Server
from a Windows NT SNA Server Client and the Client Setup erroneously displays
the following Select Client/Server Protocols dialog if multiple protocols are
detected on the Windows NT system:

  Several client/server protocols have been detected on this computer.

  SNA Client can work with any or all of them. Please choose the ones you want
  by clicking on their check boxes.

  Microsoft Networking (Named Pipes)
  Novell Netware
  Banyan Vines
  TCP/IP

When you choose Help for this dialog box, the following information appears:

  

  Select Client/Server Protocol

  If Setup detects more than one client/server protocol on your computer, you
  must specify the client/server protocol(s) to use with SNA Server.

  To select client/server protocols

  1. In the Select Client/Server Protocols dialog box, select one, several, or all
  of the check boxes:

  Microsoft Networking (Named Pipes)
  Novell NetWare (IPX/SPX) (see Note on SPXII Protocol)
  Banyan VINES (see Note on Banyan Vines )
  TCP/IP (see Note on TCP/IP Protocol)
  (SNA servers only:) AppleTalk

  If the computer you are installing on does not include one or several of the
  client/server protocols, the corresponding check boxes are unavailable.

  2. Choose Continue.

  You will be prompted to supply the name of the network domain or SNA Server
  Subdomain.

CAUSE
=====

The Windows NT SNA Server Client Setup program was calling the same
"Client/Server Protocol" information called during SNA Server Setup.

RESOLUTION
==========

The setup scripts for the Windows NT SNA Server Client have been modified so
that the Client/Server Protocol dialogs return information specific to the
Windows NT SNA Server Client.

Microsoft has updated the following files to correct this problem:

  <snaroot>\SETUP.INF
  <snaroot>\SNAFILES.INF

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server for Windows NT. This
problem was corrected in the latest SNA Server for Windows NT, 2.11 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodsna 2.00 2.10 2.11 3.50 3.51

======================================================================
Keywords          :  
Technology        : kbAudDeveloper kbSNAServSearch
Version           : WINDOWS:2.0,2.1,2.11
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.