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Q140708: Error Message: Cannot Display This Help File. Try Opening…

Article: Q140708
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): kbnetwork win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to open a Windows Help file on a full-access network share, you may
receive the following error message:

  Cannot display this Help file. Try opening the Help file again, and if you
  still get this message, copy the Help file to a different drive, and try
  again. (136)

CAUSE
=====

This behavior can occur if the Help file you are trying to open is currently
open on a computer running Microsoft Windows NT.

RESOLUTION
==========

To work around this behavior, use any one of the following methods:

- Copy the Help file to a different name or location.

- Close the Help file on the computer running Windows NT.

- Change the access type for the network share to read-only.

- Add a second network protocol in Network properties.

MORE INFORMATION
================

This behavior occurs only if you try to open a Help file on a Windows 95- based
computer and the Help file is currently open on a Windows NT-based computer.
Other computers running Windows NT 3.x, Windows 3.1x, or Windows for Workgroups
3.1x can open the Help file while it is open on a Windows NT-based computer.

Additional query words: error 136

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Keywords          : kbnetwork win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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