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Q140643: STOP 0x0000000A Using STB Video Card and Adaptec Controller

Article: Q140643
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 07-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

If you use an Adaptec bus mastering SCSI controller as your main controller and
have a STB PowerGraph 64V video card installed on Windows NT 3.51, the system
will crash at system login with the following STOP message:

  STOP: 0x0000000A (0x0000000B,0x00000011,0x00000000,0x80013693)
  IRQL_NOT_LESS_OR_EQUAL*** Address 80013693 has base at 80010000 -
  aic78xx.sys

  CPUID:GenuineIntel 5.2.1 irql:1f SYSVER 0xf0000360

CAUSE
=====

There is a problem with the BIOS on the STB PowerGraph 64V video card.

RESOLUTION
==========

STB Systems, Inc. has recognized the problem and has created a BIOS upgrade
(version 1.5) which addresses this problem.

The BIOS upgrade is available by contacting STB Technical Support at (800)
234-4334 or by sending e-mail to Joel Furguson (75300,1664) on CompuServe.

To obtain the upgrade, you must supply the part number of the video card
(1x0-xxxx-xxx) and request the BIOS upgrade for the STB PowerGraph 64/V that
will correct the problem of using this product with Adaptec bus mastering SCSI
controllers.

The STB products discussed here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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