KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q140393: STOP 0x0000007F Running SMS Network Monitor

Article: Q140393
Product(s): Microsoft Windows NT
Version(s): 1.10 3.51
Operating System(s): 
Keyword(s): smsnetmon kbNetworkMon
Last Modified: 18-JUL-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.51 
- Microsoft Systems Management Server version 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you use Network Monitor included with Systems Management Server 1.1, the
following STOP error message appears:

  STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)
  Unexpected_Kernel_Mode_Trap


CAUSE
=====

This problem occurs if you install Systems Management Server 1.1 from Microsoft
BackOffice 1.5 on a Windows NT Server 3.51 Service Pack 2 computer.


RESOLUTION
==========

To correct this problem, do one of the following:

- If Network Monitor is not configured to start automatically, re- install
  Windows NT 3.51 Service Pack 2.

  -or-

- If Windows NT 3.51 is installed on a FAT partition, boot to MS-DOS. Rename
  BHNT.SYS to another file name such as BHNT.BAD. Restart Windows NT 3.51 and
  rename BHNT.BAD to BHNT.SYS. Re-install Windows NT 3.51 Service Pack 2.

  -or-

- If Windows NT 3.51 is installed on an NTFS partition, install another version
  of Windows NT 3.51 and rename the file to another name such as BHNT.BAD.
  Reboot the computer and start the original version of Windows NT 3.51. Rename
  BHNT.BAD to BHNT.SYS and re-install Windows NT 3.51 Service Pack 2.

MORE INFORMATION
================


Additional query words: netmon 3.50 prodnt prodsms

======================================================================
Keywords          : smsnetmon kbNetworkMon 
Technology        : kbWinNTsearch kbWinNT351search kbWinNTSsearch kbWinNTS351 kbWinNTS351search kbSMSSearch kbSMS110
Version           : 1.10 3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.