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Q140370: Error Running NTBACKUP On DEC XL 590 Celebris

Article: Q140370
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

When you run the Windows NT Backup Program (NTBACKUP) with an external SCSI 4MM
tape Device (DEC TLZ06) on a DEC XL 590 Celebris with an embedded NCR SCSI
53C810 controller, the following error message appears:

  Error: The tape device reported an error on a request to write data to the
  tape. Error Reported: Bus Reset

The following event appears in the system log:

  EventID: 9
  Source: Symc8XX
  Description: The device, \Device\ScsiPort0, did not respond within the timeout
  period.

RESOLUTION
==========

To resolve this problem, do one or all of the following:

- Verify that the SCSI configuration and terminations are correct.

- Check to make sure the System BIOS is current. The current Flash BIOS
  available on the DEC BBS as of 11/23/95 is version 2.01.


- Check to make sure you are running the current NCR SCSI 53C810 driver. The
  current driver available from SYMBIOS as of 11/23/95 is SYMC8XX.SYS V2.00.00.

The products included here are manufactured by a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding these products' performance
or reliability.

Additional query words: digital prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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