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Q139923: Macintosh Multimedia: Printout Has Overlapping Characters

Article: Q139923
Product(s): Microsoft Home Multimedia Titles
Version(s): 1996 edition,1997 edition; MACINTOSH:
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 16-DEC-1999

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The information in this article applies to:

- Microsoft Cinemania for the Macintosh versions 1996 edition, 1997 edition 
- Microsoft Music Central for the Macintosh, 1996, 1997 editions 
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SYMPTOMS
========

After you print from one of the products listed above, you will notice problems
with the printed copy. These problems may include any of the following:

- Some characters, such as bullets, do not print.

- Some characters overlap or run into other characters.

- Bold characters may not print.

- Italicized characters may not print.

CAUSE
=====

This problem occurs when the Arial and MS Reference fonts are not installed on
the system.

RESOLUTION
==========

To resolve this problem, install the Arial and MS Reference fonts.

To install the font from the specific product compact disc
----------------------------------------------------------

1. Insert the disc for the applicable program into the CD-ROM drive.

2. In the CD-ROM window, locate and open the Install Files folder.

3. Locate and open the Fonts folder.

4. Copy the fonts from the compact disc to the System folder located on the hard
  drive.

5. When asked if you want to place items into the Fonts folder, click OK.

6. Launch the product and print your document.

STATUS
======

Microsoft has confirmed this to be a problem in Cinemania version 1996 and Music
Central 1996. We are researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

For additional information, refer to the specific product Readme file.

Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm

======================================================================
Keywords          :  kbbuglist
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbCineManiaSearch kbCinemania1996Mac kbCinemania1997Mac kbMusicCentralMacSearch kbMusicCentralMac1996
Version           : :1996 edition,1997 edition; MACINTOSH:

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