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Q139658: Writer/Artist: ErrMsg: Could Not Create The File Named…

Article: Q139658
Product(s): Microsoft Home Kids Products
Version(s): MACINTOSH:1.0,1.1,1.1a
Operating System(s): 
Keyword(s): 
Last Modified: 29-NOV-1999

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The information in this article applies to:

- Microsoft Creative Writer for the Macintosh, versions 1.0, 1.1, 1.1a 
- Microsoft Fine Artist for the Macintosh, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

When you run Setup for Creative Writer or Fine Artist, you may receive one of
the following error messages:

  Setup Message
  Could not create the file named '[your hard drive name]: MSKIDS:
  CLEANUP'

-or-

  Setup Message
  Could not create the file named '[your hard drive name]: MSKIDS:
  Creative Writer 1.1(a)'

-or-

  Setup Message
  Could not create the file named '[your hard drive name]: MSKIDS:
  Fine Artist 1.1'

where [your hard drive name] is the name of your hard drive.

These errors are generated when a previous installation of Creative Writer or
Fine Artist has been moved to the System Folder.

RESOLUTION
==========

The MSKids folder, located in the System Folder, must be removed. To remove the
folder, do the following:

1. Open the System Folder.

2. On the View menu, click By Name.

3. Locate the MSKids folder(s).

4. Drag the MSKids folder(s) to the Trash.

5. Run Setup for Creative Writer or Fine Artist again.

The program should install successfully.

MORE INFORMATION
================


Additional query words: kids mskids artist maggie max writer 1.10 1.10a 1.00 writer\artist try again quit set up errors cannot won't run wont will can't install installation sets errmsg

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter110Mac kbCreativeWriter110aMac kbCreativeWriter100Mac kbFineArtist110Mac kbFineArtist110aMac kbFineArtist100Mac
Version           : MACINTOSH:1.0,1.1,1.1a

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