KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q139321: Bookshelf and Works 4.0 Err Msg: Insert Bookshelf Disc

Article: Q139321
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s): 
Keyword(s): 
Last Modified: 02-MAR-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf '95 for Windows 95 
- Microsoft Works Windows 95 and Bookshelf 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

NOTE: The examples in this article assume your CD-ROM drive is drive D.

If you install Bookshelf '95 for Windows 95 from the stand-alone version compact
disc and then attempt to run Bookshelf from the Microsoft Works and Bookshelf
compact disc, you receive the following message:

  Please insert the Bookshelf '95 disc in the CD-ROM drive. If the drive letter
  shown below is not the correct drive, please change it.

  Drive: D:\

The problem also occurs if you install Bookshelf from the Microsoft Works and
Bookshelf 95 compact disc and then try to run the program from the Bookshelf
stand-alone version compact disc.

In this case, you receive the following error message:

  Please Insert the Bookshelf '95 disc in the CD-ROM drive. If the drive letter
  shown below is not the correct drive, please change it.

  Drive: D:\Books95

<where D is letter of your CD-ROM drive>

RESOLUTION
==========

CD-ROM path entries are made to the Windows 95 registry. To correct the registry
information, use the Windows 95 Add/Remove Programs feature to remove and
reinstall the program that is generating the error message.

For more information about using the Add/Remove Programs Wizard, see your Windows
printed documentation or online Help.

MORE INFORMATION
================

The stand-alone version of Bookshelf '95 for Windows '95 installs the program to
the CD-ROM path D:\

The Microsoft Works and Bookshelf 95, Designed for Windows 95 combination disk
installs to the CD path D:\Books95

Works and Bookshelf 96 installs to the path D:\Bookshlf

Additional query words: 95 bs95 Windows 95multi media multimedia multi- 4.00 mmtitles kbmm

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch kbWorksSearch kbHomeMMsearch kbBookshelfSearch kbWorks400 kbBookShelf1995
Version           : WINDOWS:; :

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.