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Q139319: Mac Encarta: Animations Play with Faded or Unusual Colors

Article: Q139319
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994, 1995, 1996, 1997 editions
Operating System(s): 
Keyword(s): kbdisplay kbenv kbgraphic kbhw kbui kbHardwarekbbuglist
Last Modified: 24-JUL-2001

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The information in this article applies to:

- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
- Microsoft Encarta 96 Encyclopedia for Macintosh 
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
- Microsoft Encarta 97 Encyclopedia for Macintosh 
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SYMPTOMS
========

When you play an animation in Encarta, the screen colors may appear faded or
unusual, and the border around the animation may be pink.

CAUSE
=====

This behavior can occur if Encarta cannot change the display color palette to 16
colors.

RESOLUTION
==========


STATUS
======

Microsoft has confirmed this to be a problem in Encarta 1994, 1995, 1996, and
1997.

MORE INFORMATION
================

To correctly play an animation, Encarta needs to change the display color
palette to 16 colors. If Encarta cannot change the display color palette, the
animation plays with distorted colors.

This issue can occur on certain Power Macintosh computers with high performance
video cards installed.

Additional query words: 1994 1995 1996 1997 mac multi media multimedia multi-media mmtitles kbmm pallette color pinkish washed fade wash dither dithered

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Keywords          : kbdisplay kbenv kbgraphic kbhw kbui kbHardware kbbuglist
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac kbEncartaEnCyc1997Mac
Version           : :1994, 1995, 1996, 1997 editions

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