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Q139314: CONN: Err Msg: Ambiguous Address: More than One Recipient…

Article: Q139314
Product(s): Microsoft Mail For PC Networks
Version(s): 3.2
Operating System(s): 
Keyword(s): 
Last Modified: 10-NOV-1999

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The information in this article applies to:

- Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 
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SYMPTOMS
========

When you use Microsoft Word version 6.0 for Microsoft Windows or Microsoft Word
version 6.0 for Apple Macintosh to send a document with a routing slip
configured to cross the Microsoft Mail Connection Gateway more than one time,
you will get the following error message:

  Ambiguous address: more than one recipient matches the name or address
  specified.

NOTE: The message will cross the gateway once. However, when the recipient sends
the document on to the next user, the error will appear.

RESOLUTION
==========

The workaround is to select the All the Recipients at Once option or rebuild the
routing slip.

Also, later versions of Microsoft Word have corrected the problem.


Additional query words: 3.20 3.x

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailConn320
Version           : :3.2

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