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Q139277: Windows NT Does Not Recognize Wearnes CDD-120 CD-ROM Drive

Article: Q139277
Product(s): Microsoft Windows NT
Version(s): 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

After you install the IDE CD-ROM (ATAPI 1.2) driver, Windows NT does not
recognize a Wearnes CDD-120 CD-ROM drive even though the Windows NT Hardware
Compatibility List (HCL) lists this drive as a supported ATAPI 1.2 compliant IDE
CD-ROM drive.

CAUSE
=====

The Wearnes CDD-120 CD-ROM drive with Firmware versions 1.0 or 2.1 is not
supported in Windows NT.

You can find the (http://support.microsoft.com/download/support/mslfiles/the)
firmware version number on the white label of the power connector. For example,
x.xx in the following number represents the firmware version:

  7031P-x.xx

RESOLUTION
==========

To correct this problem, upgrade your CD-ROM drive to one of the following
firmware versions:

  1.1H
  1.1J
  2.1A
  2.1B

For more information, contact Wearnes Technical Support at (408) 432-1887.

Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.50 3.51

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