KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q138795: Damaged Monotype Sorts Font Causes Display Problems

Article: Q138795
Product(s): Microsoft Windows Printing Issues
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95
Last Modified: 01-JAN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run some Windows-based programs in Windows 95, or print from these
programs, some fonts may be displayed or printed incorrectly. When this occurs,
the fonts may appear as snowflakes or other similar objects. This problem is
known to occur with the following fonts:

- Courier

- MS Sans Serif

- MS Serif

- Small Fonts

- Symbol

CAUSE
=====

This problem can occur if the Monotype Sorts TrueType font has been installed
and is damaged. This font is not included with Windows 95, and is not necessary
for the fonts listed above to work correctly. However, if this font is installed
and is damaged, the fonts listed above may be affected.


RESOLUTION
==========

Remove the Monotype Sorts font from the Fonts folder, and then restart your
computer. To remove the Monotype Sorts font, double-click the Fonts icon in
Control Panel, use the right mouse button to click the Monotype Sorts icon, and
then click Delete on the menu that appears.

To restore the Monotype Sorts font, reinstall the program that originally
installed the font. Depending on the program, you may also be able to copy,
expand, or extract the font files directly from the program's CD-ROM or disks.
For information about how to do so, refer to the program's documentation or
manufacturer.


Additional query words: corrupt garbage scrambled dingbats win95x

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.