KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q138794: Out of Memory Error Installing Windows NT 3.51 Service Pack 2

Article: Q138794
Product(s): Microsoft Windows NT
Version(s): 3.51 SP2,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.51 SP2, 4.0 
- Microsoft Windows NT Server version 3.51 SP2 
-------------------------------------------------------------------------------

SUMMARY
=======

When you run Windows NT 3.51 Service Pack 2 UPDATE.EXE, the following error
message appears and the upgrade halts:

  External Library Procedure
  ForceFileNoCompress reported the following error:
  Out of Memory Could not configure


CAUSE
=====

This problem occurs if you move the original location of the NTLDR file from the
root of drive C or if you've renamed your boot drive letter to a letter other
than C.

WORKAROUND
==========

To work around this problem, do one of the following:

- Create a temporary directory and copy the contents of the Service Pack. Edit
  the UPDATE.INF file by changing the following line:

  set STF_OSLDEST = <C:\ or changed boot drive>

  -or-

- Change the boot partition back to drive C.


RESOLUTION
==========

This problem has been corrected in the latest Service Pack for Windows NT
version 3.51.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service
Pack 2. This problem was corrected in the latest Windows NT 3.51 U.S. Service
Pack. For information on obtaining the Service Pack, query on the following word
in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt 3.51 sp2

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTSsearch kbWinNTS351sp2 kbWinNTW351SP2
Version           : :3.51 SP2,4.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.