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Q138791: SCSI Printing Devices Requiring Wide SCSI May Fail

Article: Q138791
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbhw kbprint kbWinNT400sp4fix kbPrinting kbHardware
Last Modified: 07-SEP-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

SCSI printing devices that require Wide SCSI transfers fail to print correctly
in Windows NT.

CAUSE
=====

The SCSI print driver in Windows NT is hard-coded to disable all Synchronous
Wide transfers when printing to SCSI printers.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.


Additional query words:

======================================================================
Keywords          : kbhw kbprint kbWinNT400sp4fix kbPrinting kbHardware 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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