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Q138463: Upgrade Site Option Not Available in SMS 1.1 Setup

Article: Q138463
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.1
Operating System(s): 
Keyword(s): kbnetwork kbsetup smssetup
Last Modified: 27-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.1 
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SYMPTOMS
========

When you run System Management Server 1.1 Setup on a Windows NT 3.5 Service Pack
3 computer, the Upgrade Site option in the Site Operations dialog box is not
available.

This problem occurs if the Windows NT 3.5 CSDVersion is Service Pack 3. Systems
Management Server 1.1 Setup only allows you to upgrade your site if the
CSDVersion is Service Pack 2 or less.

RESOLUTION
==========

To correct this problem, do the following:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them. Microsoft
cannot guarantee that any problems resulting from the use of Registry Editor can
be solved. Use this tool at your own risk.

1. Run Registry Editor (REGEDT32.EXE).

2. From the HKEY_LOCAL_MACHINE subtree, go to the following key:

     \SOFTWARE\Microsoft\Windows NT\CurrentVersion

3. Select the CSDVersion entry.

4. From the Edit menu, select String. Change the String to the following and
  choose OK:

     Service Pack 2

5. Quit Registry Editor.

6. Shutdown and restart Windows NT.

7. Run Systems Management Server 1.1 Setup and upgrade your site.

8. After the upgrade, change CSDVersion back to the following using the Registry
  Editor:

     Service Pack 3

Additional query words: prodsms gray grey grayed out dim

======================================================================
Keywords          : kbnetwork kbsetup smssetup 
Technology        : kbSMSSearch kbSMS110
Version           : winnt:1.1

=============================================================================

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