KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q138000: Error Connecting to an Attachmate Gateway with a Cisco Router

Article: Q138000
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): win95
Last Modified: 25-MAR-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to connect to an Attachmate gateway from a Windows 95 workstation,
you may receive the following error message:

  Error 598: Server not found

CAUSE
=====

This error can occur with the following combination of hardware and software:

- Cisco Model 7000 Router using either software version 10.2.4 or 9.1.7

- Attachmate Zip! SNA Gateway version 4.0

- Attachmate for Windows Client version 4.1

The use of a Cisco router with DECNet routing enabled causes the Ethernet address
of the destination gateway workstation to change slightly, resulting in an
invalid address.

This problem also occurs in Windows for Workgroups 3.11.

RESOLUTION
==========


STATUS
======

This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

For information about other issues resolved by this update, please see the
following article in the Microsoft Knowledge Base:

  Q166321 Configuring Maximum IPX Packet Size in Windows 95

Additional query words:

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : :

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.