KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q137596: PPT7: Can’t Print Multiple Copies to HP DeskJet Printer

Article: Q137596
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kb3rdparty kbprint kbPrinting
Last Modified: 07-SEP-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

In PowerPoint for Windows 95, version 7.0, when you attempt to print more than
one copy at a time, and if you are printing to a Hewlett-Packard (HP) DeskJet
500C, 540C, 550C or 560C, only a single copy is printed (rather than the
multiple copies you specified).

CAUSE
=====

This behavior is caused by a limitation in the HP DeskJet printer driver, which
does not support multiple copy printing in PowerPoint for Windows 95 version
7.0.


RESOLUTION
==========

To print multiple copies to the HP DeskJet 550C or 560C, you must click the
Print command for every print job desired.

To work around this problem, enter the entire slide range into the Slides portion
of the print dialog box. For example, if you wanted three copies of slides 1
through 4, you would type the following in the Slides portion of the Print Range
section in the Print dialog box:

  1-4,1-4,1-4


MORE INFORMATION
================

The products discussed here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: 7.00 7.0 w_powerpt powerpnt powerpt single multiple only one DJ550c DJ560c

======================================================================
Keywords          : kb3rdparty kbprint kbPrinting 
Technology        : kbPowerPtSearch kbPowerPt95 kbZNotKeyword2 kbPowerPt95Search
Version           : WINDOWS:7.0
Hardware          : x86
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.