KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q137455: MS Exchange Err Msg: Groups Deleted from CompuServe Mail

Article: Q137455
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send a message from Microsoft Exchange to a distribution list from a
CompuServe address book, you may receive the following undeliverable mail
message from the Microsoft Exchange System Administrator:

  Your message did not reach some or all of the intended recipients.
  The following recipients could not be reached. Group deleted from
  CompuServe address book.

CAUSE
=====

This error can be caused by an empty distribution list from a new CompuServe
address book. When this error occurs, the empty distribution list is displayed.

RESOLUTION
==========

Check all the groups in the CompuServe address book to make sure that each one
contains valid entries. If a group does not contain valid entries, remove it
from the list in Microsoft Exchange and then send the message again.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

MORE INFORMATION
================

The message is not sent if any of the addresses are invalid, even if the rest of
the addresses are good.

Additional query words: cis

======================================================================
Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.