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Q137396: Unable to Copy Files During Windows NT 3.51 Upgrade

Article: Q137396
Product(s): Microsoft Windows NT
Version(s): 3.10 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you attempt to upgrade to Windows NT 3.51 from previous versions of Windows
NT using the Windows NT 3.5 Setup floppy disks, an "Unable to copy <file
name>" error message appears for the following files:

Upgrade From Windows NT 3.1
---------------------------

  MVAPI32.DLL
  OLEPRX32.DLL
  NTVER.DLL
  MUSRMGR.IND
  CALC.IND
  NTCMDS.IND
  NPINCDET.DLL
  FTUI32.DLL
  FTENG32.DLL
  WINNT.IND

Upgrade From Windows NT 3.5
---------------------------

  NPINCDET.DLL
  FTUI32.DLL
  FTENG32.DLL
  WINNT.IND

If you skip the copying operation of the files above, the following error message
appears:

  Error!

  The GINA.dll has created an unrecoverable error and Windows NT will reboot
  after this.

When the computer reboots, the following STOP error message may appear:

  STOP: 0xC000021A {Fatal System Error}
  The Windows Logon Process system process terminated unexpectedly with a status
  of 0xC000006d (0x00000000 0x00000000).
  The system has been shutdown.

RESOLUTION
==========

To correct this problem, do one of the following:

- Use the Windows NT 3.51 Setup Boot floppy disks.

  -or-

- Create the Windows NT 3.51 Setup Boot floppy disks using the /OX parameter.
  For example:

  WINNT.EXE /OX

  -or-

  WINNT32.EXE /OX

  -or-

- Perform a floppyless installation of Windows NT 3.51 by typing the
  following:

  WINNT.EXE /B

  -or-

  WINNT32.EXE /B

Additional query words: prodnt hang blue screen fails

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : 3.10 3.50 3.51

=============================================================================

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