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Q137394: Long Path Length in cc:Mail Causes GP Fault

Article: Q137394
Product(s): Microsoft Windows NT
Version(s): 3.5,3.51,4.0,95
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 
- Microsoft Windows NT Server versions 3.5, 3.51, 4.0 
- Microsoft Windows 95 
- Microsoft Windows 98 
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SYMPTOMS
========

If a path length in Windows NT or Windows 95 is greater than 126 characters,
Lotus cc:Mail version 2.2 causes a General Protection (GP) fault.

CAUSE
=====

Lotus cc:Mail cannot run if the path contains more than 126 characters. Use the
Path command from a CMD window in Windows NT to view the path. The path cc:Mail
inherits in Windows NT and Windows 95 may be longer than the path created in
AUTOEXEC.BAT.

RESOLUTION
==========

To correct this problem, reduce the path length to less than 126 characters.

MORE INFORMATION
================

The cc:Mail Address Limit section of the Lotus cc:Mail 2.2 README.TXT file
(included with cc:Mail 2.2 Installation disks) mentions that the address line
length (path length) limit is 126 characters.

Additional query words: win95x winnt gpf error message appears

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbWin95search kbWin98search kbZNotKeyword3 kbWin98
Version           : :3.5,3.51,4.0,95

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