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Q137287: Windows NT Backup Causes Access Violation When Started

Article: Q137287
Product(s): Microsoft Windows NT
Version(s): 3.50 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SUMMARY
=======

When you start Windows NT Backup (NTBACKUP.EXE) a Dr Watson Access Violation
error appears.

CAUSE
=====

This error can be caused by corrupt log files in your %Systemroot%\system32
subdirectory. Catalog files are used by Windows NT Backup to sort the cache
information from the tape.

RESOLUTION
==========

To correct this problem, locate a file with the .Uxx extension (where xx is the
number of the backup tape used during a backup session) in the
%SystemRoot%\SYSTEM32 directory. Rename or delete the file and re-catalog the
tape.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.50 3.51

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