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Q137148: STOP 0x0000001E or System Hangs When Mirroring Seagate ST32550

Article: Q137148
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you perform mirroring on a FAT or NTFS system partition on a Seagate
ST32550N (Firmware Revision 14) hard disk connected to a DPT 2022 or 2122 SCSI
controller (Firmware Revision 06B0 BIOS 2.D7), the following STOP error message
appears in Windows NT 3.5:

  STOP: 0x0000001E
  KMODE_EXCEPTION_NOT_HANDLED

When you perform the same procedure above in Windows NT 3.51, the Windows NT
stops responding (hangs).

CAUSE
=====

This problem occurs when Revision 14 of the Seagate hard-disk firmware is used.

RESOLUTION
==========

Upgrade the firmware of the Seagate 32550N hard disk to Revision ASA2 16.

Additional query words: prodnt drive hdd adapter trap 0x1e 0x01e

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search

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