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Q136906: Mac Encarta ErrMsg: There Is a Problem with Your Printer Setup

Article: Q136906
Product(s): Microsoft Home Multimedia Titles
Version(s): 1994 edition
Operating System(s): 
Keyword(s): 
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia 
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SYMPTOMS
========

When you attempt to print from Encarta using the StyleWriter 1200 with an
installed printer driver version 2.0, you receive the following error message:

  There is a problem with your printer setup. Please use the Chooser to make
  sure a printer has been selected.

Reinstalling the printer driver and selecting the printer through the Chooser
does not correct this problem.

WORKAROUND
==========

There is no resolution to this problem if the installed printer driver is
version 2.0. However, upgrading to Microsoft Encarta, 1995 edition for the
Macintosh solves the problem.

The third-party product discussed here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this product's
performance or reliability.

Additional query words: 1994 multi media multimedia multi-media mac mmtitles kbmm style writer stylewriter

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Keywords          :  
Technology        : kbHomeProdSearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994
Version           : :1994 edition

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