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Q136889: Windows 95 Backup Asks for Password

Article: Q136889
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to restore files using the Backup tool, you may be asked to enter a
password, even if you did not use a password when you created the backup set.

CAUSE
=====

This problem can occur if the information in the <backup_name>.qic file is
damaged.

RESOLUTION
==========

The password information is contained on each of the backup disks. If you used a
password to create the backup set, you must enter the correct password to
restore the data.

If you are prompted for a password due to a damaged file on a floppy disk, you
may be able to restore the data from the other disks in the set.

If you backed up your files to a tape or a network drive, you may not be able to
restore the data if this problem occurs.


MORE INFORMATION
================

This behavior can also occur if the Backup.exe file or another Backup component
is damaged. To resolve this issue, remove and reinstall Backup using the
Add/Remove Programs tool in Control Panel.

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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