Q136837: System Agent Err Msg: Cannot Find the File Cmpagent.exe

Article: Q136837
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 18-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
- Microsoft Plus! for Windows 95 
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SYMPTOMS
========

When you schedule a Compression Agent task in System Agent, you may receive the
following error message when you click Run or OK:

  Cannot find the file Cmpagent.exe. Make sure the path and filename are
  correct.

CAUSE
=====

This problem can occur if your compressed drive has not been upgraded from
DriveSpace 2 to DriveSpace 3. Compression Agent works only with DriveSpace 3.

RESOLUTION
==========

Either upgrade the compressed drive to DriveSpace 3, or remove the Compression
Agent task in System Agent.

To upgrade a compressed drive to DriveSpace 3, follow these steps:

1. Click the Start button, point to Programs, point to Accessories, point to
  System Tools, and then click DriveSpace.

2. On the Drive menu, click Upgrade.

3. Follow the instructions on the screen.

To remove a Compression Agent task from System Agent, follow these steps:

1. Double-click the System Agent icon on the taskbar.

2. In System Agent, click the Compression Agent task you want to remove.

3. On the Program menu, click Remove.

4. When you are prompted to confirm the removal, click Yes.

5. Close System Agent.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Plus! for Windows 95.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

Compression Agent is not compatible with versions of DriveSpace prior to
DriveSpace 3.

Additional query words: sage

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Keywords          : win95 
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95
Version           : 95

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