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Q136780: WinFax Pro Software Causes 16-bit Applications To Hang

Article: Q136780
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

Delrina WinFax Pro uses a 16-bit application to send a fax through the print
services of a WinFax driver. If you have configured the WinFax driver as the
default printer driver, a Delrina WinFax Pro Send dialog box appears when you
print. When you choose a cover page or switch to the 16-bit application to
perform additional work, all 16-bit applications, including Delrina WinFax Pro,
stop responding (hang).

RESOLUTION
==========

To correct this problem, install the latest U.S. Service Pack for Windows NT
version 3.51.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 3.51. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt ntvdm wowexec

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search

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