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Q136470: HP Vectra 486/50 Computer Hangs After Choosing to Restart

Article: Q136470
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): win95
Last Modified: 19-FEB-2002

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you are using a Hewlett-Packard Vectra 486/50 computer, the computer may
stop responding (hang) when you choose the Restart The Computer option in the
Shut Down Windows dialog box.

CAUSE
=====

This problem occurs because of a hardware cache problem. An address is being
overwritten.

RESOLUTION
==========

To resolve this problem, disable video shadowing in the computer's CMOS
settings. For information about how to do so, please consult your computer
documentation or manufacturer.


Additional query words:

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : :

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