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Q136469: Cannot Install WordPerfect Presentations 2.0

Article: Q136469
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you install WordPerfect Presentations version 2.0, you may receive the
following error message:

  System Error

  The file you are trying to open is already in use by another program. Quit the
  other program, and then try again.

If you click Cancel, you receive the following message:

  Error
  File installation error: Unable to open c:\<windows>\system\ddeml.dll.

CAUSE
=====

This error occurs because Windows 95 prevents the WordPerfect Presentations
Setup program from replacing the Windows 95 Ddeml.dll file.

RESOLUTION
==========

Please contact WordPerfect for information about resolving this problem.

Note that WordPerfect Presentations 2.0 works correctly if it was installed in
your previous version of Windows and you then upgraded to Windows 95.

STATUS
======

This situation is most likely caused by design changes in Windows 95. Microsoft
has confirmed that it is not caused by a problem in Windows 95.

MORE INFORMATION
================

This problem does not occur with WordPerfect Presentations version 3.0.


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Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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