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Q136445: Error Using SyQuest 5110 88MB-C Removable Drive In Windows NT

Article: Q136445
Product(s): Microsoft Windows NT
Version(s): 3.5,3.51
Operating System(s): 
Keyword(s): 
Last Modified: 13-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

When you start Windows NT with a 44 megabyte (MB) cartridge in the SyQuest 5110
88MB-C drive, the following error message appears:

  The drive is not ready for use; It's door may be open. Please check drive
  \device\harddiskx\partition0 and make sure that a disk is inserted and that
  the drive door is closed.

where x is the SCSI hard disk number. The following system event appears in Event
Viewer:

  Event ID: 5
  Source: Scsidisk
  Type: Error
  Description: The device, \device\hardiskx\partition0 is not ready for access
  yet.

where x is the SCSI hard disk number. In addition, File Manager displays a
ghosted drive letter that does not exist.

NOTE: The SyQuest 5110 88MB-C drive can perform both read and write requests to
the 44 MB media. This drive model is not listed in the Windows NT Hardware
Compatibility List (HCL).

WORKAROUND
==========

To work around this problem, insert the cartridge after you log on to Windows
NT. For more information, contact Syquest Technical Support at (510) 226-4000.


The 5110 88MB-C is manufactured by SyQuest, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.


Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : :3.5,3.51

=============================================================================

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