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Q135815: Cannot Connect to The Microsoft Network Using Calling Card

Article: Q135815
Product(s): The Microsoft Network
Version(s): WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5
Operating System(s): 
Keyword(s): kbfaq
Last Modified: 14-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5 
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SYMPTOMS
========

When you are calling long distance with a calling card to connect to MSN, The
Microsoft Network, you may receive the following error message:

  No dial tone. Please make sure that your modem is connected properly and
  turned on.

CAUSE
=====

The default setting to wait for the credit card tone is eight seconds. This
setting may be insufficient for your calling card.

RESOLUTION
==========

To change the Wait For Credit Card Tone setting, follow these steps:

1. On the Sign-In screen, click Settings.

2. Click Modem Settings.

3. Click the Options tab.

4. Select the appropriate number of seconds in the Wait For Credit Card Tone box
  (14 seconds should be sufficient).

5. Click OK until you return to the Sign-In screen.

Additional query words: msn

======================================================================
Keywords          :  kbfaq
Technology        : kbMSNSearch kbMSN200 kbMSN130 kbMSN105 kbMSN250 kbMSN120
Version           : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5

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