KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q135762: Installing the Cisco Systems AccessPro PC Card With Windows NT

Article: Q135762
Product(s): Microsoft Windows NT
Version(s): WinNT:3.1,3.5,3.51
Operating System(s): 
Keyword(s): kb3rdparty
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

Installing the Cisco Systems AccessPro PC Card fails under Windows NT.

CAUSE
=====

Page 3-20 of the Cisco Systems AccessPro Card Installation Guide states the
following information on installing the card in Windows NT:

  During the boot process for MS NT, the PC COM ports will receive a Break
  command as a result of Windows NT probing for a serial mouse. This Break
  command will cause the AccessPro card to break out of the system image and go
  to the ROM monitor (monitor prompt), interrupting operation of the AccessPro
  card.

  Consult your Microsoft Windows NT manual for instructions on how to disable
  this process for the COMport used by the AccessPro card.

RESOLUTION
==========

To stop Windows NT from scanning the COM port, edit the BOOT.INI and add the
switch /NOSERIALMICE=COMX to the line for the operating system you are started,
where X is equal to the COM port the AccessPro card is using.


MORE INFORMATION
================

For more information about adding this switch to the Boot.ini file, query on the
following words in the Microsoft Knowledge Base:

  noserialmice and boot.ini

The AccessPro is manufactured by Cisco Systems, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this products'
performance or reliability.

Additional query words: hang

======================================================================
Keywords          : kb3rdparty 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search
Version           : WinNT:3.1,3.5,3.51
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.