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Q135528: Event ID 1999 Appears When Using Compaq Insight Manager

Article: Q135528
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
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SYMPTOMS
========

After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Compaq computer
using the Compaq Insight Manager, the following events may appear in Event
Viewer:

  Event ID: 1999 Description: SNMP service debug trace management API thread
  attach.

  Event ID: 1999 Description: SNMP service debug trace management API thread
  detach.

CAUSE
=====

This problem occurs if the Compaq Insight Manager file SYSMGMT.SYS is missing
from the %SYSTEMROOT%\SYSTEM32\DRIVERS directory and you are using outdated
Compaq Insight Manager system files.

RESOLUTION
==========

To correct this problem:

1. Ensure SYSMGMT.SYS is located in the %SYSTEMROOT%\SYSTEM32\DRIVERS directory.

2. Obtain SP1311.EXE from the Compaq Bulletin Board Service (BBS) at (713)
  378-1418 or the Compaq Forum (GO CPQFORUM) on CompuServe. This file extracts
  the latest MGMTAPI.SYS and CIMNT32.DLL.

For more information, contact Compaq Technical Support at (800) 386-2172.

The Compaq products discussed here are manufactured by Compaq Computer Corp., a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: prodnt mgmt cim 2.40 2.50 3.50 snmp

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

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