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Q135345: Compaq NetFlex-L Fails To Start/Windows NT Hangs During Shutdown

Article: Q135345
Product(s): Microsoft Windows NT
Version(s): 3.5 3.51
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

After you install Windows NT on a Compaq computer using a NetFlex-L network
interface card (NIC) driver (PCNTN3.SYS) supplied in the Compaq Support Software
Diskette (SSD) version 1.15, the following error message appears when you start
Windows NT:

  At least one service or driver failed during system startup. Use Event Viewer
  to examine the event log for details.

The following event is written to the system log:

  Event: 7022
  Source: Service Control Manager
  Type: Error
  Description: The Computer Browser service hung on starting.

In addition, Windows NT stops responding (hangs) during shutdown.

CAUSE
=====

This problem occurs if you are using the IPX/SPX Compatible transport (NWLink)
protocol and the computer is not connected to the network.

WORKAROUND
==========

To work around this problem, make sure your computer is connected to a working
network.


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and
3.51. We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

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Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search
Version           : 3.5 3.51

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