KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q135337: PRB: Run-Time Error R6915 - DOSX16: Unhandled Exception

Article: Q135337
Product(s): Microsoft FoxPro
Version(s): WINDOWS:3.0
Operating System(s): 
Keyword(s): 
Last Modified: 30-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Visual FoxPro for Windows, version 3.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Help Compiler (HC31.EXE or HC35.EXE) that comes with Visual FoxPro and
FoxPro for Windows version 2.6 Professional Edition can, on occasion, return an
error not documented by the Help Compiler. The error is:

  Run-Time error R6915 - DOSX16: Unhandled Exception

CAUSE
=====

This error is caused by the configuration of the computer. It may be a memory
conflict or a device driver or TSR (Terminate and Stay Resident) program.

RESOLUTION
==========

The solution to the problem is to "clean boot" the computer. This means
restarting the computer with a minimal CONFIG.SYS and AUTOEXEC.BAT and removing
all unnecessary drivers and TSRs from the AUTOEXEC.BAT file.

MORE INFORMATION
================

For more information, please see the following articles in the Microsoft
Knowledge Base:

  Q111263 PRB: Causes of DX1020 or R6915 Unhandled Exception Error


  Q95314 How to Perform a "Clean Boot" for FoxPro


Additional query words: 3.00 VFoxWin

======================================================================
Keywords          :  
Technology        : kbVFPsearch kbAudDeveloper kbVFP300
Version           : WINDOWS:3.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.